Applications Developer, ServiceNow

Robinhood; Toronto; On-site; CAD 93,000 - 110,000; Full time

Job summary

A financial technology company in Toronto is seeking a ServiceNow Developer. You will design integrations using ServiceNow tools and enhance IT services. The ideal candidate has 3+ years of development experience and holds relevant certifications. This role offers a competitive salary between $93,500 - $110,000 CAD, along with bonuses and equity opportunities.

Benefits

Bonus opportunities

Equity options

Benefits package

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• ServiceNow certifications (CSA, CAD, CIS-ITSM preferred).
• Excellent communication and analytical problem-solving skills.

Responsibilities

• Lead the design and development of system integrations using ServiceNow.
• Configure and customize IT Service Management processes.
• Design and implement Human Resources Service Delivery solutions.

Skills

ServiceNow development experience

Integration Architecture

ITSM & ITAM Module Expertise

HRSD Solution Development

Quality Assurance

Project management

Education

Bachelor’s degree in Computer Science

Tools

ServiceNow Integration Hub

REST/SOAP web services

Job description

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

The Business Systems team at Robinhood partners with Compliance and Legal stakeholders to deliver impactful technology solutions that streamline their operations and enhance efficiency. We build and maintain systems that power key processes, with a focus on scalability, automation, and user experience.

As a ServiceNow Developer, you’ll design and deliver high-impact features and integrations that span multiple modules, including ITSM, ITAM, and HRSD. You’ll collaborate closely with cross-functional teams to translate business needs into technical solutions that are reliable, scalable, and aligned with ServiceNow best practices.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

• Integration Architecture & Implementation: Lead the design and development of system integrations using ServiceNow Integration Hub, REST/SOAP web services, MID servers, and custom integration solutions to connect ServiceNow with third-party applications and enterprise systems
• ITSM & ITAM Module Expertise: Configure and customize IT Service Management processes including Incident, Problem, Change, and Request Management, while implementing comprehensive IT Asset Management solutions including discovery, asset lifecycle management, and software compliance tracking
• HRSD Solution Development: Design and implement Human Resources Service Delivery solutions including employee onboarding/offboarding workflows, case management, knowledge management, and employee self-service portals with advanced form configurations and approval processes
• System Architecture & Technical Leadership: Collaborate with stakeholders to gather requirements, build technical specifications, and craft scalable ServiceNow solutions while ensuring alignment to platform best practices, performance optimization, and maintainable code standards
• Quality Assurance & Documentation: Build comprehensive unit tests, facilitate code reviews, craft detailed user documentation, and ensure accurate change management processes are maintained throughout the development lifecycle

What you bring

• 3+ years of hands-on ServiceNow development experience across ITSM, ITAM, and HRSD
• ServiceNow certifications (CSA, CAD, CIS-ITSM preferred)
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Excellent communication, collaboration, and analytical problem-solving skills
• Proven ability to manage multiple priorities in a dynamic, fast-paced environment

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed.

Base Pay Range:

Toronto, ON

$93,500 - $110,000 CAD

Click here to learn more about our Total Rewards, which vary by region and entity.

If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application.

Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review thePrivacy Policy for your country of application.

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