Analyst, Operations - four month contract

Definity; Ottawa; Hybrid; CAD 50,000 - 93,000; Full time

Job summary

A leading insurance firm in Ottawa is seeking an Analyst, Operations for a four-month contract. The role includes executing operational activities, evaluating partner opportunities, and managing compliance reports. Ideal candidates will have a university degree, 2-4 years in an operational role, and exceptional communication skills. The position offers a flexible hybrid work schedule and various employee benefits.

Benefits

Hybrid work schedule

Company share ownership program

Pension and savings programs

Paid volunteer days

Educational resources

Wellness and recognition programs

Discounts on products and services

Qualifications

• 2-4 years’ experience in an operational role in insurance or financial services.
• Preference will be given to candidates with insurance experience.
• Strong attention to detail and ability to manage multiple activities.

Responsibilities

• Execute day-to-day operational activities of the Sonnet Sales & Distribution team.
• Review and evaluate new partner opportunities to support growth.
• Prepare and deliver regular partner reports and manage compliance.

Skills

Verbal communication

Written communication

Microsoft Office Suite

Attention to detail

Planning and organizational skills

Education

University degree or College diploma in relevant discipline

Job description

Overview

Analyst, Operations - four month contract

Toronto, ONT, Canada

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Sonnet is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Responsibilities

What can you expect in this role?

Reporting to the Director, Sales & Distribution – Direct Channels, this role will be responsible for executing the day-to-day operational activities of the Sonnet Sales & Distribution team. This includes partnership evaluation & onboarding for Sonnet’s Affinity business, evaluating and monitoring new & existing sales channels and initiatives, partner reporting and administration. The role can collaborate with Sales & Distribution leaders, as well as marketing, finance, analytics, legal, communications, technology and customer care.

• Partnership Evaluation & Onboarding : Review and evaluate new partner opportunities to support growth of Sonnet’s Affinity business. Responsible for operational set-up / onboarding of new partners through collaboration with internal stakeholders.
• Evaluating and Monitoring Sales Channels : Monitor and report on results for the assisted sales channel, additional revenue generation activities, as well as aggregator channels. Process invoices and allocations for external vendors and partners.
• Partner Reporting & Group Administration : Prepare and deliver regular partner reports and annual payments; Track and analyze scheduled partner marketing efforts and assess their impact; Support the administration and analysis requirements of the Affinity business, including eligibility validation, group scoring, renewal tracking, updating group lists, documenting approvals, tracking business development targets, RFP monitoring and Salesforce audits; Ensuring compliance and best practices are followed by Sonnet Sales & Distribution; Ad-hoc administrative support for Sonnet Sales & Distribution.

What do you bring to the role?

• University degree in any discipline, or College diploma in a relevant discipline
• 2-4 years’ experience in an operational role in insurance or financial services. Preference will be given to candidates with insurance experience
• Exceptional verbal and written communication skills
• Proficient in Microsoft Office Suite, especially Excel
• Strong attention to detail
• Comfortable working in a fast-paced and dynamic environment
• Ability to manage multiple and simultaneous activities by using effective planning, organizational and time management skills
• Ability to collaborate cross functionally

Salary

Salary Range : $50,200 - $92,500

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot — you deserve it.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).