Airside Guest Experience Lead

Signature Aviation plc; Richmond; On-site; CAD 80,000 - 100,000; Full time

Job summary

A private aviation firm in Richmond, Canada, seeks an Airside Experience Specialist to deliver exceptional service at their terminal. This role demands hands-on support, operating ground service equipment, and ensuring each guest enjoys a seamless experience from arrival to departure. Candidates must be flexible with schedules, possess a valid driver's license, and have strong communication skills. If you're passionate about aviation and hospitality, this is an exciting opportunity to join a dedicated team.

Qualifications

• Minimum age of 18 years.
• Ability to pass background checks and drug tests.
• Valid state driver’s license required.

Responsibilities

• Conduct airside operations safely and efficiently.
• Collaborate with team members and guests to meet service needs.
• Operate ground service equipment such as fuel trucks.

Skills

Excellent guest service skills

Ability to write and communicate in English

Critical thinking

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Tools

Ground service equipment

Job description

A private aviation firm in Richmond, Canada, seeks an Airside Experience Specialist to deliver exceptional service at their terminal. This role demands hands-on support, operating ground service equipment, and ensuring each guest enjoys a seamless experience from arrival to departure. Candidates must be flexible with schedules, possess a valid driver's license, and have strong communication skills. If you're passionate about aviation and hospitality, this is an exciting opportunity to join a dedicated team.