Administrative assistant

tax.com; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A professional services firm is seeking an experienced Administrative Assistant to provide administrative support to a team of Service Delivery professionals. Responsibilities include managing communications, handling client appointments, and organizing tasks while maintaining confidentiality. Candidates should have a high-school diploma and 1-2 years of administrative experience. Proficiency in Microsoft Office is essential. This role is based in Calgary, Alberta.

Qualifications

• 1-2 years of related administrative support experience.
• Ability to handle confidential information.
• Intermediate knowledge of Microsoft Office tools.

Responsibilities

• Maintain communications with team members while traveling.
• Organize and prioritize multiple tasks under time constraints.
• Track and report time and expenses.
• Handle client calls and manage calendar appointments.

Skills

Communication skills

Organizational skills

Attention to detail

Time management

Education

High-school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Outlook

Job description

The Administrative Assistant uses experience and professionalism to support a team of Service Delivery professionals in their daily responsibilities. The position’s primary focus is to provide outstanding administrative support, while representing the Firm in a professional manner, maintaining a positive attitude and functioning as a team player.

Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

People

• Maintains communications (e-mail, written, phone, and fax) while team is traveling.
• Makes travel arrangements for team members as needed.
• Handles and safeguards confidential information and sensitive material.
  
  

Client

• Maintains calendar appointments and deadlines to ensure proper accountability and client deadlines are observed.
• Answers telephone calls and takes accurate and concise messages, escalating appropriately.
• Creates files, as needed, for clients and projects utilizing Microsoft Excel and Access.
• Utilizes strong grammar, spelling, and proofreading skills.
  
  

Value

• Tracks and reports time and expenses in detail for self and Manager as needed.
• Organizes and prioritizes multiple tasks and completes them under time constraints.
• Assists with other projects as needed.
• Performs other duties as assigned.
  
  

Education And Experience

High-school diploma or general equivalency diploma (GED) required with one to two years related administrative support experience.

Computer Skills

To perform this job successfully, an individual must have intermediate knowledge of Microsoft Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.

Certificates And Licenses

Valid driver’s license required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Occasional long periods of standing while copying.
• Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
• Independent travel requirement: 0 to 10%.
  
  

Equal Opportunity Employer: disability/veteran