Administrative Assistant

RBC Dominion Securities; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading financial institution in Calgary is seeking an Administrative Assistant to support its Advisory Team. This role involves coordinating meetings, providing client service, managing communications, and ensuring accurate documentation. The ideal candidate should possess strong Microsoft Office skills, exceptional organization, and the ability to foster relationships with clients. A competitive salary and comprehensive rewards program are offered. Candidates are encouraged to apply for a chance to contribute positively in a collaborative environment.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Work in a dynamic team

World-class training program

Qualifications

• Strong Microsoft Office Suite skills.
• High level of time management and organization skills.
• Demonstrated skills in providing world-class client service.

Responsibilities

• Coordinate and prepare meetings for Advisors.
• Provide proactive client service focused on problem resolution.
• Respond to client inquiries regarding account transactions.
• Assist the Advisor team with client onboarding.
• Manage incoming communications from clients and partners.
• Maintain existing client accounts.
• Ensure accurate updates of all documentation.
• Help update team’s communication channels.

Skills

Strong Microsoft Office Suite skills

High level of time management and organization skills

World-class client service

Education

Completion of the Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Job description

Job Description

The RBC Dominion Securities branch located in Calgary, AB is looking for an Administrative Assistant to provide administrative support to a dynamic Advisory Team. You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Coordinate and prepare meetings for Advisors with their clients/prospects.
• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
• Assist the Advisor team with client onboarding.
• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts.
• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Strong Microsoft Office Suite skills
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Job Details

Address: 600 CROWFOOT CRES NW, Calgary, Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-19

Application Deadline: 2025-12-25