Accounts Receivable & Collections Analyst

Euna Solutions; Oakville; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading cloud software provider in Oakville, Ontario, is seeking an Accounts Receivable Analyst to manage a portfolio of customer accounts and drive effective collections. The role involves collaboration across Finance, Sales, and Customer Success teams, requiring 1–3 years of accounting experience and a diploma/degree in a related field. Join us for a rewarding career growth opportunity in a hybrid work environment.

Benefits

Competitive wages

Wellness days

Community Engagement Committee

Flexible Work Days

Qualifications

• 1–3 years of related accounting experience.
• Experience in a multi-currency and multi-entity environment.
• Comfort with accounting systems and ability to self-learn new tools.

Responsibilities

• Manage collections activities for a defined portfolio of customer accounts.
• Collaborate with the billing team to resolve invoice disputes.
• Support the preparation of month-end AR analytics and reporting.

Skills

Attention to detail

Strong communication skills

Organizational skills

Problem solving

Time management

Education

Diploma or degree in Finance, Accounting, or Business Administration

Tools

NetSuite

Salesforce

Microsoft Office with Excel

Job description

Overview

The Role: Euna Solutions is looking for an Accounts Receivable Analyst to join our collaborative accounting team. Reporting to the Senior Manager Accounting this role will focus on supporting collection activities across a defined portfolio of accounts. The AR Analyst will work cross-functionally with Finance, Sales, Customer Success and Product teams to ensure timely and effective collections while building strong relationships with internal and external stakeholders.

We’re looking for someone eager to learn, detail-oriented, and proactive. Someone who’s excited to grow their career in accounting and contribute to a high-impact area of the business. A positive attitude, strong communication skills, and a willingness to jump in and help are essential.

Duties and responsibilities

• Manage collections activities for a defined portfolio of customer accounts.
• Monitor and follow up on outstanding receivables to meet collection targets.
• Maintain accurate and timely collection notes and reports for internal stakeholders.
• Collaborate with the billing team to resolve invoice disputes and customer inquiries.
• Assist with daily cash application and reconciliation of customer payments.
• Support the preparation of month-end AR analytics and reporting.
• Maintain and update customer portals and assist with completion of customer forms.
• Identify and escalate delinquent accounts following internal policy.
• Contribute to process improvement initiatives related to AR and collections.
• Support the team with ad hoc tasks and projects as needed.

Qualifications

• Diploma or degree in Finance, Accounting, or Business Administration.
• 1–3 years of related accounting experience.
• Comfort with accounting systems and software in general; ability to self-learn new tools and platforms.
• Experience with NetSuite is desired. Salesforce experience is a plus.
• Experience and comfort working in a multi-currency and multi-entity environment.
• A self-starter that can work independently with strong organizational skills.
• Strong computer skills such as Microsoft Office with intermediate Excel skills.

Core Competencies

• A high level of accountability and teamwork in a fast-paced environment.
• Attention to detail with accuracy in data entry and communication.
• Ability to learn new systems.
• Problem solving and analytical thinking.
• Excellent communication and strong time management.
• Initiative, collaboration, and organization.
• Flexibility and the ability to multi-task with the ability to prioritize.
• Integrity and ethics in all areas.

Location

This position will be hybrid with 3 days per week in our Oakville, ON office (Tuesday, Wednesday and Thursday).

What it’s Like to Work at Euna Solutions

At Euna Solutions we foster a work environment where employees have a safe space for creativity and intellectual freedom and the opportunity to work cross-functionally. We offer a dynamic environment with opportunity for professional growth and advancement.

Perks include:

• Competitive wages
• Wellness days: two extra days off in the summer for extended weekends
• Community Engagement Committee
• Flexible Work Days

About Euna Solutions

Euna Solutions is a leading provider of cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. We serve more than 3,400 organizations across North America and are recognized on Government Technology’s GovTech 100 list.

How to Apply / Contact

Please visit our website and LinkedIn pages to learn more. If you have relatable experience and transferrable skills, we encourage you to apply. Euna Solutions is committed to a comfortable and accessible interview process. If accommodations are needed, please let us know.

For inquiries or accessibility requests, please email or call our office at 1-877-707-7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.

Required Experience

Key Skills: Journal Entry, Customer Service, Collection effort, A/R Management, Past due Account, General Ledger Accounting, Accounting, Excel, Payroll, Financial statements, Collection procedures, Customer Account, Delinquent Accounts, Direct Reports, Timely collections.

Employment Type: Full-Time

Department / Functional Area: Finance

Experience: years

Vacancy: 1