Account Manager

Schindler Group; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking an Account Manager in Vancouver. The role requires 3-5 years of relevant experience, strong communication skills, and a customer-focused mindset. You will enhance customer satisfaction, negotiate effectively, and motivate clients for business growth. This position offers a competitive salary, bonus incentives, and comprehensive health plans.

Benefits

Competitive Salary

Competitive Bonus Incentive Program

Professional Development Opportunities

Health, Dental & Vision Plans

Paid Time Off Plans

Tuition Reimbursement

Group RRSP with Company Match

Qualifications

• 3 - 5 years in the elevator industry or related experience.
• Proficient communication skills.
• Demonstrated customer focus.

Responsibilities

• Enhance customer satisfaction through service improvements.
• Negotiate with clients effectively.
• Motivate customers to support business growth.

Skills

Customer Service

Negotiation

Problem Solving

Communication

Presentation

Teamwork

Persuasion

Education

Post Secondary Degree – Business or Engineering

Tools

MS Office

Job description

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Account Manager

What you bring

• Post Secondary Degree – preferably in Business or Engineering
• 3 - 5 years in elevator industry or related experience, or a similar industry which includes the sales, servicing and installation of capital equipment
• Proficient in MS Office
• Communication: Communicate clearly and articulately
• Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience
• Problem Solving: ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.