Account Manager

Top Tier Talent Group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading recruitment agency in Toronto is seeking a motivated Account Manager to drive revenue growth through securing new service contracts and managing client accounts. Ideal candidates will have at least 2 years of sales experience, strong negotiation skills, and the ability to build lasting relationships with customers. This role involves meeting sales targets and preparing customized job proposals.

Qualifications

• Minimum of 2 years of sales experience, preferably in service or B2B sales.
• Strong interpersonal skills to build and maintain relationships.
• Proven negotiation skills tailored to customer needs.

Responsibilities

• Meet and exceed sales targets for service contracts.
• Identify new business opportunities and maintain client relationships.
• Prepare and present customized job proposals to clients.

Skills

Sales

Negotiation

Communication

Relationship Building

Conflict Management

Education

Bachelor’s degree in business or marketing

Job description

Overview

We are seeking a motivated Account Manager to join our client\'s Service team. This role is responsible for driving revenue growth by securing new service contracts, managing accounts, and building long-term relationships with customers. The ideal candidate will be a proactive self-starter with strong sales, negotiation, and communication skills.

Responsibilities

• Meet and exceed assigned monthly and annual sales targets for service contracts and repairs
• Identify and pursue new business opportunities while maintaining relationships with existing clients
• Prepare and present customized job proposals, including cost estimates and pricing negotiations
• Deliver presentations to prospective customers and decision-makers
• Visit client sites to assess project scope, review work progress, and ensure customer satisfaction
• Manage the preparation of booking packages and complete all required documentation
• Address customer concerns and provide timely resolutions to complaints
• Support collection activities when necessary, offering alternative solutions for payment where appropriate
• Collaborate with service operations teams to improve key performance metrics
• Work with property owners, facility managers, and other stakeholders to secure maintenance agreements, renewals, and capture competitor accounts
• Participate in sales meetings, training sessions, and professional development opportunities as required
• Complete accurate daily, weekly, monthly, and annual reports
• Perform additional related duties as assigned

Qualifications

• Minimum of 2 years of sales experience (service or B2B sales preferred)
• Bachelor’s degree in business, marketing, or a related field is an asset, but not required
• Strong interpersonal skills with the ability to build trust and maintain lasting relationships
• Proven negotiation skills and the ability to tailor solutions to customer needs
• Demonstrated business acumen with the ability to meet deadlines and achieve targets
• Strong written and verbal communication skills
• Ability to manage conflict effectively while working collaboratively in a team environment
• Valid driver’s license with flexibility to travel throughout the Greater Toronto Area and surrounding regions as needed