Account Manager

First Canadian Financial Group; Lethbridge; On-site; CAD 60,000 - 85,000; Full time

Job summary

A national financial services organization is seeking an Account Manager in Lethbridge, Alberta. The role involves managing client accounts, delivering excellent customer service, and offering solutions to enhance client operations. Candidates should have sales experience and a relevant degree. The position requires frequent travel and proficiency with industry-related technology.

Benefits

Competitive compensation including commission

Group Retirement Savings Plan

Educational Assistance and Career Development

Qualifications

• Experience in the automotive, recreational vehicle, or financial services industry is an asset.
• Clean driving record and valid class 5 license required.
• Successful completion of background checks before employment.

Responsibilities

• Manage a portfolio of 40-60 assigned accounts.
• Conduct performance review meetings with clients.
• Deploy business development and training resources.

Skills

Management or outside sales experience

Fluent in English

Adept with industry technology

Education

Bachelor's or Master’s degree in Business or Commerce

Tools

Microsoft Office Suite

Job description

Overview

First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work.

We award our team with the following:

• Paid sick days and vacation
• Competitive compensation including commission on sales
• Group Retirement Savings Plan with employer match
• Employee benefits
• Health and Wellness spending account
• Employee Assistance Program (EAP)
• Educational Assistance and Career Development
• Employee discount programs
• A Culture Team dedicated to diversity, inclusion and employee programs
• Employee recognition and appreciation event

Check out our company page for all the information on why we believe First Canadian is an employer of choice!

If you are motivated to succeed by helping people, then this is the opportunity for you!

Responsibilities

Under the direction of the Provincial Manager, based in southern (Lethbridge area) Alberta, the Account Manager is responsible for managing a portfolio of 40-60 assigned accounts in the Service Area. As our primary point of client contact, you are the driving force for delivering excellent customer service, fostering a great working relationship with our clients and their staff, and providing solutions to day-to-day issues. You will also help our clients improve their operations by being able to effectively implement our business development, market analysis, and training solutions. Successful Account Managers can integrate themselves as valuable members of our client’s team by providing ongoing tools, training, coaching, and support.

• Maintain and build profitable business relationships with our clients, their management team, and staff.
• Conduct regular performance review meetings to find opportunities within our clients’ operations.
• Help our clients improve their operations, by building a game plan and taking advantage of identified opportunities.
• Deploy our business development and training resources where they will have the biggest impact.
• Hold one on one or small group training sessions to ensure our clients stay current on relevant product knowledge, performance processes, and sales techniques.
• Aide our dealers in ensuring industry and regulatory compliance.
• Prospect potential clients.
• Identify opportunities to supply additional products from our lineup when it meets our clients’ needs.
• Network within the industry to seek out new opportunities for First Canadian and stay on top of current industry trends.
• Complete administration documentation accurately and in a timely matter.
• Coaching (remote and live).
• Other duties as required.

Qualifications

• Management or outside sales experience within the automotive or recreational vehicle or financial services industry is an asset.
• Bachelor's or Master’s degree in Business, Commerce, or equivalent is an asset.
• LLQP and Life license is an asset.
• Adept with industry technology, including but not limited to experience with industry DMS systems, industry portals, and Microsoft Office Suite (Word/Excel/PowerPoint).
• Fluent in English with proven verbal and written communication skills.
• Fluent in multiple languages is an asset with proven skills in verbal and written communication.
• Clean driving record and valid class 5 license.
• Ability to travel daily from home office to Dealer Accounts and field calls.
• May require frequent out of town or some overnight travel.
• Candidate must be in the Lethbridge area or willing to relocate to the Lethbridge area (relocation assistance not provided).
• Successful completion of credit, criminal, and education background checks and employer reference and verification before employment is required.

Thank you for considering our organization.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. Accommodations are available upon request.