Account Executive

The Kitchen North America; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading marketing firm in Toronto is looking for an Account Executive to support a Tier 1 Financial Services account. The role involves managing client relationships, overseeing budgets, and driving project execution. Ideal candidates will have 2-5 years of marketing experience, strong communication skills, and a detail-oriented approach. This position offers a hybrid work model with flexible in-office days.

Qualifications

• 2 - 5 years of marketing experience in shopper marketing or program execution.
• Ability to adapt quickly and solve problems effectively.
• Experience managing program budgets confidently.

Responsibilities

• Act as the main point of contact for clients & partners.
• Develop clear and concise program briefs.
• Lead program execution with project managers and external partners.

Skills

Strong verbal and written communication

Problem-solving abilities

Project management

Attention to detail

Time management

Client relationship building

Tools

O365

Job description

Overview

ROLE: ACCOUNT EXECUTIVE – SHOPPER
TEAM: ACCOUNTS

COMPANY OVERVIEW

ROLE OVERVIEW

Salt Omni Shopper, our in-house Omni Shopper team, is looking for an Account Executive to support a Tier 1 Financial Services account. In this role, you will oversee small to medium-sized programs and contribute to large-scale campaigns as part of a larger team.

Successful candidates are strong communicators, adaptable problem solvers, organized project managers, have great attention to detail, and the ability to manage multiple projects and timelines. You should have a passion for retail and finance, with a focus on relationship building, high-quality execution, and a detail-oriented approach to delivering results.

This is currently a Hybrid work opportunity with 2 days in office required at our Salt Toronto Head Office (Tuesdays and Wednesdays, with flex for occasional changes as needs arise).

CORE RESPONSIBILITIES

• Account Management
• Act as the main point of contact for clients & partners, ensuring clear communication of needs and updates
• Maintain a strong understanding of client products and services
• Develop clear and concise program briefs to guide project execution
• Create and manage workback schedules, keeping clients informed of any timeline changes
• Lead program execution, working closely with internal project managers and external production partners
• Identify and track industry trends to enhance strategies
• Analyze consumer behavior data before and after programs to drive insights
• Serve as an extension of the client’s team, ensuring their needs are met throughout planning, execution, and wrap-up
• Attend in-person meetings as required

• Team Management
• Work closely with your team, partners, and suppliers to ensure seamless execution
• Provide training, guidance, and management support for Coordinators (where applicable)
• Keep your manager informed of key activities, client updates, and potential challenges
• Develop expertise in Salt’s pricing model and client-specific budget tools
• Build small to medium-sized budgets and own key components of large-scale budgets
• Oversee budget reconciliation, collaborating with the finance team to ensure accuracy
• Proactively flag budget concerns and work with your manager to address them
• Manage client and company purchases, ensuring all expenses are tracked and reconciled properly
• Support business growth efforts to help meet objectives

• Business Operations
• Identify challenges and suggest improvements to processes
• Contribute to internal teams and committees to foster a positive culture and implement new initiatives
• Assist with day-to-day client and company projects as needed

Qualifications

• 2 - 5 years of marketing experience, preferably in shopper marketing or client-side program execution
• Strong verbal and written communication skills
• Ability to adapt quickly and solve problems effectively
• Experience managing program budgets with confidence
• Excellent time management and active listening skills
• Strong ability to build rapport and collaborate with internal and external teams
• Highly organized with attention to detail
• Strong production skills and an understanding of consumer behaviours and industry trends
• Proficiency in O365 and other foundational technology tools
• Passion for marketing, partnerships, and delivering exceptional experiences

SALT VALUES

• SALT OF THE EARTH: We are humble, hardworking, honest, and kind. We foster trust and respect, making work enjoyable and collaborative.
• DO WHAT IS RIGHT: We don’t take shortcuts. We believe in doing what is right, not just what is easy or expected.
• EARN IT: We believe in hard work, accountability, and delivering real results—earning respect, recognition, and success.
• MAKE THINGS BETTER: We continuously improve and seek smarter, more effective solutions. Great ideas can come from anywhere.
• SEEK DIFFERENT PERSPECTIVES: We embrace diverse viewpoints, knowing they fuel creativity, innovation, and better outcomes.