Account Coordinator

T&P; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A dynamic advertising agency in Toronto is looking for an enthusiastic Account Coordinator to join their team. This entry-level position offers hands-on experience in account management, including project coordination and client communication. The ideal candidate is detail-oriented, organized, and eager to learn, with strong communication skills and a passion for marketing. You will collaborate with experienced professionals to gain insights into the advertising industry and develop your skills. The company values diversity and inclusivity, fostering a creative and supportive environment.

Qualifications

• Proactive, solutions-oriented with a can-do attitude.
• Strong team collaboration skills.
• Eager to learn and advance to an Account Manager role.

Responsibilities

• Support the account team in delivering quality work.
• Handle day-to-day client requests and prepare reports.
• Assist in budget management and client billing.

Skills

Proactive attitude

Excellent communication skills

Detail-oriented

Ability to work in teams

Client relationship building

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

Who is T&P?

T&P is the world’s only truly full-service independent agency network, combining the energy and agility of a partner-owned business with the scale and strength of our alliance with WPP.

We believe in The Power of &, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises for business outcomes in every channel, fueled by the latest innovations in AI.

Ultimately, of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.

That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients to be the very best we can be.

About the role

Are you passionate about advertising and eager to learn from the best? We're looking for an enthusiastic Account Coordinator to join our team and immerse themselves in the world of client services. This entry-level role provides hands‑on experience in all facets of account management, including project coordination, client communication, budget tracking, and supporting the creative process from concept to completion. You'll work closely with experienced Account Managers, Directors and Business Leads, gaining invaluable insights and developing essential skills for a successful career in advertising. If you're a highly organized, detail-oriented individual with a passion for marketing and a desire to learn, we encourage you to apply.

Responsibilities

• Supporting and collaborating with the wider account team (primarily the Account Supervisor, Account Director and Business Leads) and agency to deliver the best work possible.
• Understands the production process from A to Z; not only how things get done, but why. Is active vs. passive in their pursuit of this knowledge.
• Understand simple agency financial management.
• Works with the Account Director and Business Leads to proactively anticipate budget issues.
• Assists with day‑to‑day client requests.
• Accurately prepares and issues all status, contact reports, meeting notes and budget reports and issues them to the client and agency team.
• Works with Business Leads to prepare monthly client billings in a detailed and efficient manner.
• Helps monitor timelines and budgets on projects, alerting Supervisor/Business Leads of any potential problems.
• Supports the production and execution of campaign work, which includes leading the facilitation of work through studio.
• Maintains and is the keeper of all relevant brand information and client projects (e.g. client/agency briefs, reels, timing, plans, estimates, reconciliations, research results, etc.).
• Helps the Account Director / Business Leads set up all client and internal meetings, ensuring reference documents are available and all necessary attendees are present.
• Understand client and agency structure; how and why decisions are made, who makes them and what’s important to them.
• Support in the development of status updates, contact reports, presentation materials, work back schedules, project briefings, contact reports, and trafficking of materials.
• Keeps up to date with industry developments.
• Focuses on delivery and understanding the importance of managing client expectations.
• Develop and maintain good working relationships with agency partners and all agency departments (creative, production, project management, studio, media, finance) through their delivery and focus on detail.

Qualities and Qualifications

• You should be proactive, solutions-oriented, and possess a genuine can‑do attitude, along with excellent communication skills for effective team collaboration and strong client relationship building.
• A knack for presenting information clearly and concisely is key, and a willingness to hone your presentation skills is a plus.
• A passion for marketing and advertising, combined with a solid understanding of industry trends, is essential.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Adobe Acrobat Pro is required.
• Most importantly, we’re seeking someone eager to learn, grow within our agency, and advance to an Account Manager role.

We ask that all interested individuals apply for this role with a CV and cover letter explaining your experience and what makes you the ideal candidate.

T&P embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.