Academic Advisor and Program Officer

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

A leading Canadian university in Toronto is seeking an Academic Advisor and Program Officer to advise and assist students from diverse backgrounds. The role includes providing information on course requirements, advising on financial aid, and facilitating workshops. Candidates should have a Bachelor's degree and a minimum of four years of academic advising experience. Strong communication skills, a commitment to equity, and proficiency in Microsoft Office are essential. This full-time position offers a competitive salary and opportunities for professional development.

Qualifications

• Minimum four years of experience in academic advising at a post-secondary institution.
• Experience advising students from diverse backgrounds.
• Experience conducting presentations and workshops.

Responsibilities

• Advise students on educational plans and course requirements.
• Provide information on program eligibility and procedures.
• Review admissions applications and prepare decision spreadsheets.

Skills

Advanced academic advising and counselling skills

Excellent student services skills

Superior oral and written communication skills

Deep understanding of Equity, Diversity, inclusion, and Accessibility

Strong problem-solving abilities

Education

Bachelor's Degree

Tools

Microsoft Office Suite

ROSI

Slate

Job description

Academic Advisor and Program Officer

Date Posted: 01/29/2026
Req ID: 46744
Faculty/Division: Woodsworth College
Department: Woodsworth College
Campus: St. George (Downtown Toronto)
Position Number: 00051657

Description:

About us

The Faculty of Arts & Science is the heart of Canada’s leading university and is one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. For more information, visit www.artsci.utoronto.ca. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity

Founded in 1974, Woodsworth College has become a thriving community of over 5500 students, with approximately one-quarter of students being part-time. We celebrate excellence in a collegial setting, and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. Access programs have been an integral part of achieving this mission, offering alternative and progressive pathways to post-secondary education for all students. In addition to being a locus of student life, we sponsor a variety of academic programs, such as Digital Humanities, a discipline at the intersections of the humanities with computing. Under the direction of the Director, Assess Programs and Registrarial Services, the incumbent is a valued member of the Woodsworth College Registrar’s Office academic advising team. The incumbent is responsible for in-person and email advisement, facilitating admissions, and assisting students with navigating fees, petitions, and other rules and regulations in the Faculty of Arts and Science (FAS). Specifically, the incumbent coordinates the admissions, advising, and program administration of two programs: the Academic Bridging Program and Digital Humanities. The incumbent must maintain student records and achievement data as well as produce corresponding reports. In addition, the incumbent is the primary contact for other offices at the University of Toronto and for responding to general and detailed inquiries from students, staff, instructors, other institutions, and the general public. The person also provides program support and administrative support for the Woodsworth One program.

Your responsibilities will include:

• Advising students on educational plan, programs, and/or course requirements by probing and providing a range of options and possible consequences
• Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines
• Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
• Advising students on financial aid matters and bursaries
• Developing content for and facilitating workshops and information sessions
• Applying established standards when administering a process for consistent evaluation of applications
• Reviewing and assessing admissions applications and preparing admission spreadsheets for decision-making
• Determining logistical details and activities for events and/or programming such as new student orientation
• Promoting events and programs to target audiences.
• Supporting the recruitment and administrative support of teaching assistants, sessional lecturers, and/or stipend instructors

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years of recent and related experience providing academic advising to undergraduate students in student service and academic advising role(s) at a post-secondary education institution.
• Experience gained from Registrar’s Office is a strong asset
• Advanced academic advising and counselling skills with a demonstrated ability to problem-solve
• Proven experience advising students from diverse backgrounds, particularly mature/adult students, high-risk students facing personal and academic challenges, and students pursuing alternative and non-linear educational trajectories
• Excellent student services skills, with a strong commitment to high service excellence
• Experience conducting presentations and information sessions
• Experience with student recruitment and outreach
• Experience preparing reports
• Experience updating websites
• Demonstrated advanced skills in Microsoft Office Suite including Word, Excel, and PowerPoint
• Experience with ROSI, with advanced skills
• Experience with Slate
• Experience interpreting and applying University of Toronto policies and procedures
• Must be able to cope with a constantly changing and complex set of academic regulations
• Superior oral and written communication skills with excellent interpersonal skills, showing initiative and good judgement, and also the ability to work cooperatively and be an effective team member
• Must have sound judgment and ability to identify and deal with challenging student issues
• Deep understanding and commitment to Equity, Diversity, inclusion, and Accessibility
• Ability to demonstrate attention to detail with strong time and organizational skills and ability to prioritize high volume and competing demands

To be successful in this role you will beh3>

• Diplomatic
• Intuitive
• Problem solver
• Resourceful
• Tactful
• Team player

This role may be eligible for an Alternative Work Arrangement in accordance with the University of Toronto’s Alternative Work Arrangements Guideline.

Closing Date: 02/09/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement
The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

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