3rd Key

Lids Inc; Cambridge; On-site; CAD 30,000 - 45,000; Full time

Job summary

A retail company in Cambridge is looking for individuals to enhance customer service and drive sales. Responsibilities include managing store operations, controlling expenses, and training staff. Ideal candidates have a high school diploma and experience in customer service and sales. Strong communication and interpersonal skills are essential for success in this role.

Qualifications

• High school diploma or equivalent plus one year relevant experience.
• Established ability to produce sales results while minimizing loss.
• Ability to lift up to 50 pounds.

Responsibilities

• Produce sales gains by providing customer service.
• Control expenses and protect company assets.
• Assist in recruiting and training store personnel.

Skills

Customer service

Sales results

Interpersonal skills

Computer operation

Education

High School Graduate or Equivalent

Job description

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

About Our Company

General Position Summary

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Additional Principal Duties and Responsibilities

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills

Education

• Less Than High School Graduate
• High School Graduate or Equivalent

Reports To

Requisition ID:24878

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.