Jobs in Barueri, Brazil

Location: Poland (remotely)

Salary: PLN 11 000 - 14 000 net (B2B) | PLN 9 100 - 11 650 gross (UoP)

We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses. Our long-term goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by supporting them with a top-notch, sales-increasing tool. We aspire to become the category-defining company of the AI era of customer success and are in a good position to achieve it.

Here are a few facts about us:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population.
• The new Tidio AI feature (Lyro) – answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!
• We currently hire over 140 fantastic people.
• In 2022, we secured $25 mln in a Series B Investment round.
• In June 2023, our monthly MRR exceeded $1M.

Would you like to see what working with us looks like? Check out our #GrowWithTidio video

Join us as a Regular/Senior Talent Acquisition Specialist to lead hiring for challenging and highly specialized tech roles at Tidio. You'll use your recruitment expertise to run end-to-end processes, partner with hiring managers who value your input, and help us grow a strong and skilled engineering team.

• Leading independently end-to-end recruitment processes in the tech area
• Running a smooth kick-off, understanding the business context of a role, conducting interviews, facilitating recruitment tasks, and extending offers to candidates
• Providing extraordinary candidate experience, ensuring clear communication with candidates, understanding their needs, and providing high-quality feedback
• Collaborating with hiring managers to identify recruitment needs and create hiring strategies; partnering to achieve mutual goals
• Continuously bringing fresh ideas, knowledge, and best practices to foster innovation and improve hiring tactics
• Owning recruitment metrics and their effectiveness indicated by SLAs, quality of hires, and candidate experience score

• Have at least 3 years of experience in leading end-to-end recruitment processes (IT roles)
• Are a full-stack recruiter who knows that direct search is a crucial part of the job
• Have experience recruiting talents internationally (from specialist to managerial roles)
• Are able to create and implement recruitment processes, also for positions that are new to the organization
• Have a passion for recruitment and tech and stay up to date with the start-up and tech industry in Europe
• Are a supportive partner in the recruitment process to Hiring Managers and candidates
• Are flexible, pragmatic, and focused on achieving goals
• Feel comfortable working in English – you have at least B2 level

• Salary PLN 11 000 - 14 000 net (B2B) | PLN 9 100 - 11 650 gross (UoP)
• Remote work model with flexible hours
• Possibility to work from one of our offices in Szczecin/Warsaw or access to coworking spaces
• 26 days off guaranteed in a year
• Great development opportunities – company-supported courses and conferences
• Individual work tools—MacBook Pro, Dell screen, JBL headphones; you can tailor the equipment to your needs
• Sport & wellness benefit
• Private medical care
• Mental well-being program – individual therapy sessions and resources for employees
• Free access to one of the most popular e-book/audiobook services
• Regular social events (company-wide offsites, team events)
• Budget for 1:1 English language classes

• If we find a fit, we’ll ask you to record a short intro video
• Short screening call with a recruiter
• Interview with Head of People and a Recruiter
• Take a home assignment
• Final Interview with Head of People
• Offer and fireworks!

One of Tidio’s core values is to play fair. We treat all candidates equally and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. Recruitment and selection are based on merit and professional competence.

We now rate at 4.3/5

85% recommend us to a friend

Read our reviews