Ux/ Ui Lead

Tata Consultancy Services; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading IT services company in Brazil is seeking a Design & Innovation Lead to advocate for human-centered design and lead clients through innovative solutions. This includes facilitating design thinking workshops, synthesizing information into actionable problem statements, and designing end-to-end service experiences. Ideal candidates will bring experience in UX strategy, a strong portfolio, and collaboration mastery in tools like Figma. Competitive benefits and a commitment to diversity are offered.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

Psychological assistance

Reimbursement of Certifications

International experience opportunity

Discount Partnership with Universities

Bonus for referrals

Performance recognition

Qualificações

• Proven experience in a design thinking, service design, or UX strategy role.
• Mastery of collaboration tools and design tools.
• Exceptional storytelling and communication skills.

Responsabilidades

• Lead dynamic design thinking workshops and co-creation sessions.
• Synthesize complex information into actionable problem statements.
• Design end-to-end service experiences and business models.

Conhecimentos

Design thinking

Service design

UX strategy

Prototyping

Storytelling

Communication

Collaboration tools

Ferramentas

Figma

Adobe Creative Suite

Mural

Miro

FigJam

Descrição da oferta de emprego

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

TCS Pace Port São Paulo is a strategic co-innovation hub where we bring together our clients, startups, academics, and TCS experts to solve complex business challenges and pioneer the future. We are the epicenter of design-led innovation in Latin America, transforming bold ideas into tangible, scalable solutions.

Role Overview

We are seeking a visionary and hands‑on Design & Innovation Lead to become the beating heart of our Pace Port. You will be the chief advocate for human-centered design, responsible for leading clients and cross‑functional teams through the end-to-end innovation journey. You will not just facilitate workshops; you will orchestrate breakthrough moments that redefine industries and create measurable business impact.

Key Responsibilities

• Facilitation & Discovery : Lead and facilitate dynamic, high-impact design thinking workshops, design sprints, and co‑creation sessions with senior client stakeholders to uncover deep user needs and business pain points.
• Problem Framing : Synthesize complex information from research and workshops to reframe business challenges into actionable, human-centered problem statements and "How Might We" questions.
• Conceptualization & Prototyping : Translate abstract ideas into tangible concepts. Create low and high‑fidelity wireframes, interactive prototypes (using Figma), and service blueprints to communicate vision and test hypotheses rapidly.
• Service Design : Design end‑to‑end service experiences and business models, considering all touchpoints, user journeys, and back‑stage processes to ensure solutions are viable, feasible, and desirable.
• Client Engagement : Act as a trusted advisor to clients on their innovation and digital transformation journeys, demonstrating the value of design thinking and user‑centricity.
• Ecosystem Collaboration : Work seamlessly with TCS technical leads, researchers, and domain experts, as well as external partners from startups and academia, to build holistic solutions.

Qualifications & Skills

• Must-Have :
• Proven experience in a design thinking, service design, or UX strategy role, preferably within a consulting, innovation agency, or corporate innovation lab.
• Mastery of virtual and in‑person collaboration tools such as Mural, Miro, or FigJam.
• Expertise in prototyping and design tools, primarily Figma. Proficiency in Adobe Creative Suite is a plus.
• A strong portfolio showcasing your facilitation skills, design process, and examples of how your work led to tangible business outcomes.
• Exceptional storytelling and communication skills, with the ability to engage and persuade C‑level executives and large groups.
• Fluency in Portuguese and English.
• Ideal Candidate :
• Has experience working in or with major industries in the LATAM region (e.g., Finance, Agribusiness, Retail).
• Understands the fundamentals of business strategy and can articulate the ROI of design.
• Is a systems thinker who can connect user experience to business processes and technology architecture.
• Thrives in ambiguity and is adept at managing multiple stakeholders in a fast‑paced environment.
• Is a natural leader and mentor, eager to elevate the design practice within the Pace Port and beyond.

What do we offer?

• TCS Benefits – Brazil :
• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal / Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform

Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio‑economic background, race, color, national origin, religion, sex, gender identity / expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.

At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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