Therapy Scheduler

OpsArmy; Teletrabalho; BRL 40.000 - 50.000; Tempo integral

Resumo da oferta

A healthcare service provider in Brazil is seeking a proficient Therapy Scheduler to support autism therapy providers by organizing therapy schedules and communicating with families. This role demands previous experience in ABA or therapy-based scheduling, excellent organizational skills, and confident communication in English. Spanish-speaking ability is highly valued, making this an excellent opportunity for candidates with a passion for improving therapy delivery and client satisfaction.

Qualificações

• Candidates must have previous experience in ABA or therapy-based scheduling environments.
• Strong organizational and follow-through skills are essential.
• Confident phone communication in English is required.

Responsabilidades

• Build and maintain weekly or monthly ABA therapy schedules.
• Deliver scheduling updates in a calm and friendly manner.
• Update scheduling systems with complete accuracy.

Descrição da oferta de emprego

Job Description: Therapy Scheduler (ABA Services)

The Therapy Scheduler (ABA Services) supports autism therapy providers by organizing forward schedules and responding to daily scheduling changes. This role focuses on maintaining consistency in therapy delivery while supporting families through timely, respectful communication.

Candidates must have previous experience in ABA or therapy-based scheduling environments. You will play a key role in keeping therapy sessions on track while ensuring families feel informed and supported.

Spanish-speaking ability is highly valued, alongside strong English communication skills.

Key Responsibilities

Schedule Planning & Coordination

• Build and maintain weekly or monthly ABA therapy schedules
• Confirm availability with families and technicians in advance
• Identify conflicts early and resolve scheduling gaps
• Respond to cancellations and schedule changes promptly
• Coordinate replacement sessions and technician coverage
• Ensure schedule adjustments follow provider guidelines

Communication & Support

• Maintain clear, professional communication with families
• Deliver scheduling updates in a calm and friendly manner
• Support Spanish-speaking families when applicable

Accuracy & Workflow Support

• Update scheduling systems with complete accuracy
• Track schedule changes and outstanding items
• Follow workflows and suggest improvements when issues repeat

Qualifications

• Required: ABA, autism services, or therapy scheduling experience
• Strong organizational and follow-through skills
• Confident phone communication in English
• Experience with scheduling platforms (Aloha or similar)