Technical Solutions Consultant, Gtech Ads Sellside (Portuguese, English)

Google; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading technology company in São Paulo is seeking an experienced professional to manage client relationships and optimize business growth using innovative technical solutions. The ideal candidate will hold a bachelor's degree in Computer Science and possess experience in project management. Fluency in Portuguese and English is required. This role includes advocating for product features, assisting clients with challenges, and ensuring smooth technical integrations while maintaining a commitment to quality and customer satisfaction.

Qualificações

• Bachelor's degree in Computer Science or a related field.
• Experience managing projects and delivering technical solutions.
• Fluent in Portuguese and English.

Responsabilidades

• Identify and optimize business growth using Google technologies.
• Deliver scalable solutions to partners' challenges.
• Advocate for new product features and resolve technical issues.
• Assist publishers in product upgrades and migrations.
• Guarantee technical aspects of client integrations.

Conhecimentos

Project management

Technical solutions delivery

Fluent in Portuguese

Fluent in English

Formação académica

Bachelor's degree in Computer Science or related field

Ferramentas

Python

Shell scripting

SQL

Descrição da oferta de emprego

Minimum Qualifications

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• Experience managing projects and delivering technical solutions.
• Ability to communicate in Portuguese and English fluently to support client relationship management in this region.

Preferred Qualifications

• Experience with Python, Shell, and App development.
• Experience in project management working with external clients.
• Experience with Data Analysis with SQL.

About the Job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. gTech Ads Sellside takes a customer centric, creative, and collaborative approach to provide foundational services and forward-looking business solutions to advertiser and publisher customers. Through technical implementations, optimizations, and key solutions gTech Ads Sellside's product/solution experts help customers attain their business goals while building long-term capabilities. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video.

Responsibilities

• Identify, drive, and optimize the business growth flow from publishers by leveraging Google technologies.
• Help partners with their day-to-day challenges by delivering innovative and scalable solutions to their problems, by performing Google Ad Manager (GAM) implementation reviews and developing and/or reusing solutions to sustain business growth.
• Advocate new product features and ensure the prompt and proper resolution of technical challenges.
• Assist publishers in the adoption of new products via upgrades and migrations to develop their long-term success and improve product offerings by providing client feedback on features to Product Management and Engineering.
• Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation, technical guidance, and troubleshooting.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.