ServiceNow Platform Architect

Tata Consultancy Services; Salvador; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading IT services company in Brazil is seeking an expert candidate for a role requiring familiarity with ITIL processes and ServiceNow custom application development. The ideal candidate will design technical solutions based on customer needs while mentoring team members. This position offers diverse responsibilities ranging from technical guidance to project management as part of a collaborative environment focused on continuous learning and improvement. The company promotes an inclusive culture, valuing diversity in its team.

Serviços

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal/Food Voucher

Childcare assistance

Gympass

Free psychological assistance (24 hrs/day)

Reimbursement of Certifications

Free TCS Learning Portal

International experience opportunity

Discount Partnership with Universities and Language Schools

Referral bonuses

Performance Recognition (TCS Gems)

Free Mentoring Career Platform (Xcelerate)

Qualificações

• Experience in ITIL Process definition, Integration solutions, Architecture level configurations.
• Experience in ServiceNow custom application, design and development.
• Expertise in ServiceNow deployments, integration with third party tools.

Responsabilidades

• Mentor and share technical knowledge with the team.
• Design technical solutions based on customer requirements.
• Provide technical direction for client engagement from definition phase through implementation.

Conhecimentos

ITIL Process definition

ServiceNow custom application

Integration solutions

Project management expertise

Operational activities

HRSD implementation

Workflow Configuration

English

Descrição da oferta de emprego

Overview

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

In this role you will:

• Experience in ITIL Process definition, Integration solutions, Architecture level configurations
• Experience in ServiceNow custom application, design and development
• Expertise in ServiceNow deployments, integration with other third party tools, orchestration, operational activities, project management expertise and merging multiple instances.
• Experienced in leading end to end Implementation and transformation programs in ITSM, ITOM, HRSD, WSD, S2P and CMDB.
• Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations.
• Strong knowledge of HRSD, WSD, S2P design and implementation and transformation for large customers.
• Workflow Configuration
• English

Key Responsibilities

• Be Mentor and share technical knowledge/guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert them to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Provide technical direction for the development, design, and systems integration for client engagement from the definition phase through implementation.

Key Words

serviceNow, ITSM, ITOM, developer, architecture

What do we offer?

• TCS Benefits – Brazil:
• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
• Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
• At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. We believe in Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

#Buildingonbelief

• RGS - 10435905