Senior Partner Program Operations Specialist

Remote Jobs; Brasil; Teletrabalho; BRL 541.000 - 650.000; Tempo integral

Resumo da oferta

A leading cloud ERP solutions provider is seeking a Partner Management Specialist to oversee partner communications and compliance. Responsibilities include triaging inquiries, managing onboarding, and supporting event logistics. Candidates should have a strong understanding of SaaS operations, experience with CRM systems like Salesforce, and excellent communication skills. This position offers a competitive salary up to $120,000 annually and comprehensive benefits.

Serviços

Salary up to $120,000 annually

Annual bonuses and stock options

Comprehensive healthcare benefits

Flexible time off policy

Professional growth potential

Qualificações

• Understanding of SaaS business operations and related processes.
• Knowledge of relational databases and experience with CRM systems.
• Ability to use Excel for data analysis and preparation.
• Strong written and verbal communication skills for stakeholder interactions.
• Effective time management skills to meet service level agreements.

Responsabilidades

• Triage and respond to inbound partner inquiries effectively.
• Monitor partner adherence to program compliance and manage communications.
• Oversee partner onboarding communications and ensure accuracy.
• Manage legal requirements including agreement amendments.
• Support event planning and logistics management for the Partner Programs.

Conhecimentos

Understanding of SaaS business operations

Knowledge of relational databases

Experience with CRM systems (e.g., Salesforce)

Strong written and verbal communication skills

Effective time management skills

Ferramentas

Excel

Descrição da oferta de emprego

Overview

Employer Industry: Cloud ERP Solutions

Why consider this job opportunity

• Salary up to $120,000 annually
• Opportunity for annual bonuses and stock options based on individual performance
• Comprehensive healthcare benefits, including medical, dental, and vision insurance
• Flexible time off and sick leave policy to support work/life balance
• Exceptional professional and financial growth potential within a collaborative culture
• Ability to work independently in a fast-paced environment while managing multiple tasks

What to Expect (Job Responsibilities)

• Triage and respond to inbound partner inquiries effectively
• Monitor partner adherence to program compliance and manage communications with key stakeholders
• Oversee partner onboarding communications and ensure accuracy in account setup
• Manage legal requirements including agreement amendments and partner terminations
• Support event planning and logistics management for the Partner Programs and Strategy team

What is Required (Qualifications)

• Understanding of SaaS business operations and related processes
• Knowledge of relational databases and experience with CRM systems (e.g., Salesforce)
• Ability to use Excel for data analysis and preparation
• Strong written and verbal communication skills for stakeholder interactions
• Effective time management skills to meet service level agreements in a dynamic environment

How to Stand Out (Preferred Qualifications)

• Familiarity with channel programs and partner management
• Ability to adapt to changing requirements in a fast-paced setting
• Experience in presenting to internal stakeholders effectively
• Aptitude for identifying and modifying processes for increased efficiency
• Capacity to work effectively in a globally distributed team environment

#CloudERP #SaaS #CareerOpportunity #FlexibleWork #HealthcareBenefits

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