Senior Marketing & Sales Operations Representative

Caterpillar; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global manufacturing firm in São Paulo is seeking a Sales Advisor to enhance dealer and customer relationships through effective marketing strategies. The position requires a Bachelor's degree and advanced English, with notable skills in customer focus, critical thinking, and project management. Offered benefits include medical plans, pension, and substantial support programs, promoting an inclusive culture.

Serviços

Medical plan

Dental plan

Medicines reimbursement

Legal and Psychological Support Program

Private pension plan

Profit share

Meal assistance

Transportation

Life insurance

Extended maternity and paternity leave

Qualificações

• Knowledge of customer alignment practices and ability to create customer solutions.
• Ability to analyze situations and make informed decisions.
• Effective in transmitting and interpreting ideas and information.
• Competent in negotiating with organization and external clients.
• Skilled in identifying and solving operational problems.
• Adept in planning and controlling projects efficiently.

Responsabilidades

• Advise on marketing and sales initiatives related to dealers and customers.
• Resolve inquiries about business plan execution and operational improvement.
• Consult dealers on enhancing marketing and sales capabilities.
• Govern dealer execution of sales enhancement programs.

Conhecimentos

Customer Focus

Decision Making

Effective Communications

Negotiating

Problem Solving

Project Management

Formação académica

Bachelor’s degree in Marketing, Engineering, or Business Administration

Ferramentas

Six Sigma

PMP Certification

Descrição da oferta de emprego

Career Area: Sales

Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people’s potential, this is the right place.

Don’t forget to include a resumé in English in your profile in Workday. Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update to your status.

What you will do:

Advising on marketing and sales initiatives and dealer/customer related strategies, systems and processes.
Responsibilities
• Answering inquiries and resolving problems regarding business plan execution, operational improvement and achievement of targets.
• Advising on existing and potential customer experiences issues and improvement measures.
• Consult with dealers on ways to improve marketing and sales capabilities, supporting the overall business development process.
• Govern dealer execution of the programs that increase sales and improve customer experience.

What you have - Skills:

Customer Focus:

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking:

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications:

Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating:

Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Problem Solving:

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Project Management:

Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.

Basic Qualifications:

• Bachelor’s degree preferably in Marketing, Engineering, or Business Administration.
• Advanced English.

Top Candidates will have:

• Intermediate Spanish.
• Six Sigma Black Belt Certification, specializing in continuous improvement, waste reduction, and process optimization.
• Project Management Professional (PMP®) Certification by PMI, with expertise in project planning, execution, and control aligned with global best practices.

This position requires the candidate to work on-site five days a week.

Some of the offered benefits*:

• Medical plan
• Dental plan
• Medicines reimbursement
• Psychological, Legal, Social and Finance Support Program
• Private pension plan
• Profit share
• Meal assistance
• Christmas basket
• Transportation
• Life and personal insurance
• Extended maternity and paternity leave
• Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location. The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (like @gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company’s official channels www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc https://www.caterpillar.com/pt/careers/apply-now/help.html. The company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process.

Posting Dates:

October 24, 2025 - October 30, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

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