Senior Lead, Orders & Amendments

Kyndryl; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology services provider in Brazil is seeking an Orders and Amendments Senior Lead to manage the proposal process and support sales teams. The role involves monitoring bid opportunities, ensuring compliance with RFx requirements, and maintaining effective communication. Candidates should have strong communication skills, attention to detail, and proficiency in Microsoft Office. This position offers professional growth opportunities within a diverse and inclusive workplace.

Serviços

State-of-the-art resources

Employee learning programs

Access to volunteering opportunities

Qualificações

• Strong understanding of the RFx process.
• Ability to multi-task and work in time-sensitive situations.
• Experience in driving a project to completion.

Responsabilidades

• Lead the team and processes for search of external bid portals.
• Order and download bid documents from portals.
• Monitor opportunities for amendments and upload documents.

Conhecimentos

Ability to work independently

Excellent written and verbal communication skills

High attention to detail and quality control

Research and problem-solving skills

High proficiency with Microsoft Office

Descrição da oferta de emprego

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Sales Acceleration and Complex Solutioning (SA&CS) team at Kyndryl is committed to creating a client focused culture, working with Sellers to develop compelling proposals with key messaging to help our customers realize the value Kyndryl can provide as their solution provider. Our objective is to help ensure these proposals are successful and win in the marketplace. The team supports sellers through their deal pursuits (solicited, unsolicited and RFx) from deal identification through signing.

The Orders and Amendments Senior Lead will play a key role in the proposal process by managing the intake, triage, distribution and reporting for RFx documents sourced from external solicitation portals. They will own the process and ensure other Orders and Amendments work by peers is being managed successfully.

This role will work directly with the sales community to identify, triage and distribute relevant opportunities that Kyndryl may choose to participate in, potentially generating additional revenue for Kyndryl. Responsibilities include reviewing opportunities for fit with Kyndryl offerings, triage of opportunities with Kyndryl Canada Public Sector teams, ordering and downloading bid documents upon request. Once ordered, this resource will monitor the opportunities for amendments and ensure amendments are distributed and added to the appropriate SharePoint folder. This role will also manage all reporting related to the portals management process, developing reports and insights on where we are bidding and winning, and providing recommendations for automation and continuous improvement to the process.

Additionally, the Orders and Amendments Senior Lead will participate in the creation of response documents and prepare content for reuse. Participation in these activities will increase as innovation and improvements are introduced to the role.

Responsibilities

• Lead the team and processes for search of external bid solicitation portals and monitor the proposals ID to identify, distribute and inform relevant sales teams of opportunities (approximately 1800 opportunities across all portals and our proposal inbox per week).
• Order and download bid documents from Portals and share with sales requesters.
• Monitor ordered opportunities for amendments, upload amendment documents to the relevant SharePoint folder and inform the deal team members.
• Act as point of contact for Seller Community to monitor for upcoming opportunities and/or amendments that are expected to be published.
• Participate in modernization of workflows in Velocity and identify further automation and modernization initiatives.
• Develop and deliver statistics and reporting to public sector sales and SA&CS leadership.
• Work with Sales Acceleration Leads for opportunities requiring additional solutioning or proposal support.
• Maintain portals instructions document on behalf of the portals team.
• Investigate and initiate subscriptions to new portals on request.
• Facilitate renewal of annual subscriptions.
• Manage and maintain customized Federal and Provincial distribution lists.
• Maintain Locked ID / PW Credentials document for all external portals where RFx documents may be housed (approximately 35 alternate portals).

Additional Responsibilities

• Create proposal response documents, develop and integrate content into proposals using approved materials and Co‑pilot to provide 1st draft materials to sellers.
• Perform all document formatting for consistent look using Kyndryl design principles.
• Upload completed documents directly to the customer repositories as required, with opportunity owner signoff and oversight.

Who You Are

You work well within a team environment and are comfortable adapting your responsibilities as the project needs evolve. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills/Qualifications

• Ability to work independently.
• Sense of urgency for delivering the role requirements for Kyndryl sales teams.
• Excellent written and verbal communication skills.
• High attention to detail and quality control.
• Research and problem‑solving skills including providing recommendations and alternatives.
• High proficiency with Microsoft Office (Word, PowerPoint, Excel)
• Understanding of the RFx process to determine the requirements Kyndryl must address to prepare responses for a compliant proposal.
• Ability to multi‑task and work in time sensitive situations.
• Effective time management to balance roles within the business day.
• Experience in driving a project to completion.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single‑handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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