Senior Key Account Manager

Momentum Transportation USA; Vendas; Presencial; BRL 477.000 - 637.000; Tempo integral

Resumo da oferta

A reputable logistics company in São Paulo seeks a Senior Key Account Manager to develop and sustain relationships with strategic customers, driving revenue growth across key accounts. You will engage with decision-makers, present solutions, negotiate contracts, and manage performance metrics to ensure alignment with company objectives. The ideal candidate has extensive experience with complex key accounts and is proficient in sales strategy and customer success. This position offers competitive benefits and recognition for outstanding performance.

Serviços

Health Insurance

Vision Insurance

Paid Time Off

401(k) with company match

Onsite Gym

Employee Assistance Program

Recognition programs

Qualificações

• 10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred.
• 5+ years of experience developing and closing complex key account relationships.

Responsabilidades

• Expand existing services and introduce new solutions across assigned key accounts.
• Pursue and convert warm, high-potential leads into long-term customers.
• Conduct face-to-face meetings and negotiate terms.
• Build and maintain multi-level relationships within customer organizations.
• Meet or exceed revenue and gross margin goals.
• Collaborate on pricing and profitability with internal teams.
• Manage customer contracts and service agreements.

Conhecimentos

Sales goals achievement

Strategic relationship building

Communication skills

Emotional intelligence

Time management

Negotiation skills

Microsoft Office proficiency

Fluency in English

Formação académica

Bachelor’s degree in Business Administration or related field

Graduate degree

Ferramentas

CRM platforms

Descrição da oferta de emprego

Momentum is a local, family-oriented and employee-centered company. Our energetic and entrepreneurial spirit has resulted in numerous leadership awards across the Landstar agent network during the last 20 years. Our employees and their welfare are important to the success of our company. Every employee is considered a vital part of our team. Our success is based on recognizing the skills and efforts of each employee. That’s why we take every opportunity to reward and celebrate our employees. Our policy is to work with all members of our team in a fair and friendly manner and to treat each team member with dignity and respect.

The Senior Key Account Manager plays a pivotal role in developing, expanding, and sustaining long-term relationships with Momentum’s most strategic customers. This individual is responsible for driving significant revenue growth within key accounts—with typical revenue portfolios ranging from $50M to $100M—and for acquiring new, high-value customers that align with Momentum’s and Landstar’s strategic objectives. The Senior Key Account Manager serves as a trusted advisor, proactively engaging decision-makers to promote Momentum’s operational expertise and Landstar’s full suite of transportation and logistics solutions. This role requires exceptional relationship management, sales acumen, and cross-functional collaboration to ensure the successful delivery of tailored logistics solutions. The position reports directly to the Director of Key Account Sales.

Essential Duties and Responsibilities

• Drive Account Growth: Expand existing services and introduce new solutions across assigned key accounts.
• New Business Development: Aggressively pursue and convert warm, high-potential leads into long-term customers.
• Customer Engagement: Conduct face-to-face meetings, lead proposal presentations, negotiate terms, and close new business.
• Strategic Relationship Management: Build and maintain multi-level relationships—from operations through executive leadership—within customer organizations.
• Performance Achievement: Meet or exceed key performance metrics, including revenue, volume, and gross margin goals.
• Pricing & Profitability: Collaborate with pricing and operations teams to develop winning rate quotes that meet internal profitability standards.
• Operational Collaboration: Partner closely with internal teams to address service or billing issues, ensuring prompt and effective resolution.
• Contract Oversight: Manage customer contracts, renewals, and service agreements in alignment with company policies.
• Sales Planning: Develop annual account plans and budgets that reflect strategic growth and profitability targets.
• CRM & Reporting: Maintain accurate, up-to-date records of sales activities, opportunities, and customer communications within the CRM system.
• Financial Analysis: Review and analyze account financials to identify trends, opportunities, and strategies for profit improvement.
• Executive Presentations: Prepare professional, data-driven PowerPoint presentations for new customer introductions, service proposals, and quarterly business reviews.
• Strategic Alignment: Partner with the Director of Key Account Sales to ensure consistency with departmental and company business plans.
• Customer Events: Host customer appreciation events and represent Momentum and Landstar at industry functions.
• Market Intelligence: Stay informed on market conditions, competitor activity, and emerging logistics trends to anticipate customer needs.
• Travel: Approximately 2–3 trips per month.
• Other duties as assigned.

Required Skills:

• Demonstrated success in meeting and exceeding sales goals
• Strong ability to build strategic relationships and secure new business
• Outstanding communication, presentation, and interpersonal skills
• High emotional intelligence with the ability to manage conflict and influence stakeholders
• Strong multitasking, prioritization, and time management skills
• Creative, strategic thinker with a growth mindset
• Adept at negotiating and collaborating across internal and external teams
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms
• Willingness to travel up to 50% of each month
• Fluent in English (bilingual proficiency is a plus)

Education and Experience:

• Bachelor’s degree in Business Administration, Sales, Marketing, Supply Chain, or a related field required; a graduate degree is a plus
• 10+ years of experience in Transportation, Logistics, or Supply Chain Management preferred
• 5+ years of experience developing and closing complex key account relationships, with a proven record of success
• Experience in operational environments is a plus

We are one of the Top Workplaces in Jacksonville of 2024!

Check us out on Glassdoor!

Why work with us?

• Health Insurance
• Vision Insurance
• Employer provided Basic Life & AD&D
• Employer provided Long Term Disability
• Ancillary Benefits
  • Short Term Disability
  • Critical Illness
  • Pet Insurance
  • Accident
  • Hospital Indemnity
  • Legal
• Paid Time Off – Vacation and Sick
• Paid Holidays
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
• 401(k) Retirement account with a company match
• Health Savings Account (HSA)
• Onsite Gym (Free to employees)
• Employee Assistance Program (EAP)

Countless workplace recognition and perks!

• Employee of the Year Awards
• Employee of the Quarter Awards
• Employee of the Month Awards
• STARz Employee Recognition Program and Awards
• Employee Lunch-and-Learns
• Recognition for our Veterans
• Community Giving throughout the year
• Recycling initiatives and Sustainability programs
• Wellness program clubs and challenges
• Employee team-building outings
• Numerous parties/luncheons throughout the year
• Casual dress code
• Recognized as one of Jacksonville Business Journal’s BEST PLACES TO WORK 5 Times
• Top Workplaces of 2024 presented by the Florida Times-Union