Senior Director, Client Service (Financial Services - West Coast)

Bounteous; Costa Rica; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading digital consultancy seeks an experienced individual to own strategic client accounts and drive revenue growth. The role emphasizes fostering relationships with C-suite leaders and providing strategic guidance on digital transformation. Candidates should have over 12 years of relevant experience, particularly in the financial sector, and possess strong leadership and consultative selling skills. This position offers an opportunity for significant impact within a growing firm and comes with benefits that support professional growth and work-life balance.

Serviços

Ongoing learning and certification opportunities

Flexible working hours

Take-what-you-need vacation

Qualificações

• 12+ years of experience in digital marketing and transformation.
• 10+ years of leading the growth of strategic clients.
• Experience in the U.S. financial sector.

Responsabilidades

• Own and manage a portfolio of strategic client accounts.
• Drive revenue growth through high engagement.
• Provide strategic guidance on transformation agendas.

Conhecimentos

Strategic account growth

Digital marketing expertise

Consultative selling mindset

Excellent communication

Formação académica

MBA or management consulting experience

Descrição da oferta de emprego

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role & Responsibilities

• Own and grow a portfolio of strategic client accounts totaling approximately $5 to 10MM USD in annual revenue
• Serve as the senior relationship lead across key client stakeholders, focusing on CIO, CTO, CDO, and other C-suite leaders
• Drive revenue growth through consistent on-site client engagement, proactively identifying and securing new opportunities with a strategic, results‑driven approach
• Partner with practices in pre‑sales efforts, shaping tailored solutions and co‑developing proposals that address client needs
• Partner with pre‑sales to package value propositions into outreach campaigns to drive new client acquisition
• Collaborate with global sales teams to drive regional growth of existing accounts
• Expand Bounteous’ presence across client organizations by cultivating deep, trust‑based relationships and uncovering new areas for value creation
• Leverage your industry expertise and business acumen to align client objectives with the full breadth of our capabilities
• Provide strategic guidance to clients navigating complex transformation agendas, establishing our team as a long‑term advisor and delivery partner
• Serve as a visible leader and advocate for the Financial Services business, contributing to go‑to‑market planning and overall growth strategy

Preferred Qualifications

• Must be based currently on the West Coast
• 12+ years of experience growing strategic accounts in digital marketing, digital transformation, and product engineering; 10+ in consulting
• 10+ years of leading and developing individuals in the growth of strategic clients
• 10+ years of relevant experience in the U.S. financial sector with an emphasis on driving results and solving experience and engineering challenges at fintech organizations, either client‑side or as a trusted advisor
• Hands‑on experience supporting or leading pre‑sales activities, building and executing growth strategy for clients, and collaborating across practices and global sales teams
• Highly adaptable and comfortable in fast‑paced, ambiguous environments, with a proven ability to navigate shifting priorities in pursuit of bold growth objectives
• A strong executive presence with excellent communication, storytelling, and commercial skills; consultative selling mindset; capable of engaging and influencing stakeholders at all levels
• Experience operating within matrixed organizations and global delivery models
• MBA or prior management consulting experience a plus

Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.

Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid‑range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

Award‑Winning Culture

Cemented in core values that fuel our creativity, ideas, collaboration, and benefits

World‑Class, Fortune 500 Engagements

Improving experiences and business outcomes for interesting clients and well‑known brands.

Professional Growth Opportunities

Offering time and support for ongoing learning, courses, certification, and conference opportunities.

Flexible Working Hours

Coordinating with clients and teams across time zones that can work around personal commitments and schedules.

Supporting team members with benefit choices to match you or your family’s needs

Take‑What‑You‑Need Vacation

Empowering team members with encouraged time away from work for rest and relaxation