Senior Developer Support

ADP Brazil Labs; Porto Alegre; Híbrido; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Uma empresa de tecnologia está contratando um Senior Developer Support em Porto Alegre. Você integrará uma equipe ágil, trabalhando na resolução de problemas e na entrega de soluções impactantes para diversos clientes. É essencial ter domínio do inglês e conhecimento em SQL, entre outras ferramentas. O modelo de trabalho é híbrido, permitindo até duas vezes por semana em home-office. Esta é uma oportunidade para quem busca um ambiente colaborativo e desafiador, focado na excelência e na inovação.

Serviços

Colaboração em equipe corajosa

Apoio à comunidade através da fundação filantrópica da ADP

Oportunidade de aprendizado

Modelo de trabalho híbrido

Qualificações

• Expertise em inglês avançado.
• Experiência em SQL e outras ferramentas.
• Vivência em empresas de produtos durante todo o ciclo de vida de desenvolvimento.

Responsabilidades

• Trabalhar em equipe ágil, identificando prioridades e desafios.
• Analisar e revisar o trabalho da equipe para excelência na entrega.

Conhecimentos

Inglês avançado

Conhecimento em SQL

Splunk

Oracle DB

Dynatrace

Resolução de problemas

Desenvolvimento em ambiente Agile SCRUM

Desenvolvimento RESTful e microservices

Mentalidade analítica

Ferramentas de Automação e Integração Contínua

Descrição da oferta de emprego

ADP Brazil Labs is hiring a Senior Developer Support - Lyric

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

In this role, you will work within a scrum team to bring the designs and ideas to life for new or improved web applications. This work will support a mix of internal and external clients. You will work with clients, product managers, architects, software engineers, and more to plan, design, develop, test, and implement impactful solutions that support companies with one to millions of employees.

Hybrid work model, office located in Porto Alegre/RS.

To thrive in this development career, you\'ll need to be an expert in:

• Advanced English;
• Knowledge in SQL, Splunk, Oracle DB, Dynatrace, Troubleshooting;
• Experience researching and evaluating possible root causes of issues;
• Experience developing workarounds and redirect the problems to a final solution;
• Software development experience in a product-based company involving in complete SDLC of the product development particularly using Agile SCRUM methodology;
• Understanding of RESTful and microservices development;
• Analytical mind;
• Knowledge of Automation and Continuous Integration Tools;

WHAT YOU'LL DO

You'll start each day with a scrum, working in a team to understand responsibilities, identify issues, and communicate coding priorities while choosing user stories to complete. You will also participate in other agile ceremonies, including scheduled sprint demos, where you will present your work to up to 90 stakeholders.

• Build teams that thrive. As an experienced leader, you want everyone to shine. You'll start each day by checking in with your engineering team to identify priorities and challenges. You'll find a way to make the team's day go smoother. You are constantly looking for ways to share your knowledge, motivate others and keep everyone engaged and productive.
• Build Products. You will use your technical expertise to review your team's work and help your people excel in an Agile environment. You're proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it's as polished as you could make it.
• Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.
• Deliver at epic scale.We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

*O modelo de trabalho adotado pela ADP é office based/presencial, com a possibilidade de trabalho em home-office por até duas vezes na semana.

"Considerando que as atividades desempenhadas pelos ocupantes deste cargo envolvem acesso a informações altamente confidenciais e sensíveis de clientes da ADP e de seus respectivos empregados, a ADP reserva-se o direito de conduzir checagem de histórico, de tempos em tempos, conforme autoriza o Incidente de Recurso de Revista Repetitivo nº 01 do Tribunal Superior do Trabalho, mediante consentimento do candidato/trabalhador"