Sales Development Representative

DrBalcony; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading inspection services company located in São Paulo, Brazil is seeking a Sales Development Representative to be the first point of contact for potential customers. This role involves reaching out to qualify leads, booking appointments for the sales team, and collaborating with internal teams to enhance the customer experience. The ideal candidate should be fluent in English, have at least 1 year of experience in sales or lead generation, and be independent and organized. Hours will align with Pacific Time requirements.

Qualificações

• 1+ years of experience in lead generation, sales, or a similar role.
• 1+ years of customer support experience preferred.
• Independent, self-motivated, and highly organized.

Responsabilidades

• Be the first point of contact for incoming leads.
• Track and follow up with clients.
• Conduct outbound outreach via email and calls to generate leads.
• Book appointments for the sales team.
• Collaborate with teams to improve outreach strategies.

Conhecimentos

Fluent English

Lead generation

Sales

Customer support

Problem-solving skills

Communication

Organizational skills

Ferramentas

Salesforce

Descrição da oferta de emprego

Welcome to DrBalcony – a trusted name in Inspection innovation. Since our establishment in 2021, we’ve been committed to bridging the gap between property owners and skilled Inspectors. With a focus on precision, technology, and trust, DrBalcony is where projects take flight, making California balconies safer with the expertise of over 4000 inspections .

At Humanity HR, we believe that when people thrive, businesses soar. As your full-service HR partner, we provide flexible and scalable HR solutions tailored to your unique needs. Whether you're a startup or an established company, our goal is simple: to help you create a workplace where your employees are engaged, productive, and loyal.

About our Client:

At DrBalcony, our primary goal is to provide top-quality service and expertise in balcony inspection and design. We prioritize the well-being of homeowners, HOAs, and property managers, keeping their properties safe and compliant. We believe that every project deserves excellence from the ground up. Our mission is to streamline the inspection process by combining cutting-edge technology with unparalleled service, ensuring that every connection between property owners and contractors is as seamless as it is successful. We are here to inspire confidence at every stage of your journey, from finding the perfect contractor to ensuring your vision becomes a reality.

Job Overview:

As a Sales Development Representative, you’ll be the first point of contact between potential customers and our sales team. Your job is to reach out, qualify leads, and set up appointments for our sales consultants.

Key Responsibilities:

• Be the first point of contact for incoming leads
• Call Large lists to qualify potential leads
• Qualify and unqualify leads for the sales team
• Track and follow up with many clients
• Conduct outbound outreach via email, social media, and calls to generate new leads
• Book appointments or consultations for the sales team
• Collaborate with the sales and marketing teams to improve outreach strategies
• Maintain a friendly, professional, and empathetic tone in all communications
• Track and log support issues accurately using CRM tools (Salesforce)
• Provide feedback on recurring issues and customer trends to the team
• Collaborate with internal teams to improve the customer experience

Preferred Qualifications:

• Based in the Philippines with a strong internet connection
• Fluent and confident in English (spoken and written) – clear communication is key
• Proven experience in lead generation, sales, or a similar role (1+ years preferred)
• Previous experience in customer support (1+ years preferred)
• Salesforce experience (1+ years preferred)
• Experience with dealing
• Excellent written communication and problem-solving skills
• Independent, self-motivated, and highly organized
• Comfortable working as an independent contractor/freelancer
• Background in design, home improvement, or e-commerce brands
• Hours between 8 am and 6 pm Pacific Time