Relocate to Malta D365 CE Lead Functional Consultant

Black Pen Recruitment; Brasília; Presencial; BRL 160.000 - 200.000; Tempo integral

Resumo da oferta

A recruitment consultancy is seeking a skilled professional to join their Microsoft Business Solutions team. The role focuses on delivering Microsoft Dynamics 365 solutions, requiring extensive experience in CRM implementation and excellent client-facing skills. Candidates must possess a strong technical background and the ability to mentor others while maintaining high client satisfaction. Relocation support is included for this exciting opportunity.

Serviços

Relocation support

Private insurance

Medical insurance for family

Qualificações

• 12 years of hands-on CRM configuration experience.
• 5-6 end-to-end D365 CE implementations.
• Strong functional knowledge of Microsoft Dynamics CRM.

Responsabilidades

• Organise workshops and requirements sessions with clients.
• Lead design decisions on the CRM solution.
• Deliver client business and software solutions.

Conhecimentos

Client satisfaction

Problem-solving

Communication skills

Time management

Teamwork

Technical adaptability

Formação académica

University degree in computing or business

Microsoft Dynamics CRM Certifications

Ferramentas

Microsoft Dynamics 365

Power Platform

Descrição da oferta de emprego

Overview

Our client\'s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts ERP and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview

This role is kingpin to our client\'s customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.

Job Type

Full Time

Work Place

Onsite

Location

Malta Europe (Relocate to Malta)

Relocation

VISA & Relocation Package Included

Applied Requirements

Requirements

• Confident in abilities and can demonstrate this in front of the client
• Works independently as well as in a team environment
• Acts with professional demeanour
• Manages time and multiple tasks accordingly
• Thinks clearly and calmly under pressure
• Solves complex problems with creative solutions
• Places emphasis on client satisfaction
• Desires to constantly assess and incorporate new technologies and software into their skillset
• Promotes the Values of our company
• Good communication skills
• A University graduate with relevant degree within a computing or business discipline
• Microsoft Dynamics CRM Certifications (2016 D365) are highly desirable
• Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors
• Minimum 12 years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must
• At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service
• Strong exposure to presales
• Conducting interviews to hire talent
• Mentoring juniors
• Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI)
• Strong understanding of Dynamics 365 Common Data Model and Customisations of Business Data Models for different solutions
• Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
• Ability to drive conversations around Digital Transformation journeys and roadmaps
• Proven track record of successful maintenance or implementation of solutions within large client companies across multiple business verticals
• Ability to develop a clear understanding of client needs and incorporate them into a solution
• Experience in consultancy roles in software delivery
• Experience in a delivery-oriented IT environment using waterfall, agile and DevOps methodologies
• Adept at Business Requirement Analysis
• The ability to see the greater picture and suggest solutions within and outside the current implementation
• Project documentation experience, especially for work packages to be implemented by offshore teams
• Business process mapping, modelling and documentation knowledge

Responsibilities

• Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams
• Work with onsite engagement team and client team to gather requirements, determine expectations and finalise deliverables
• Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client requirements
• Lead the solution on a work stream, making design decisions and creating solution documentation
• Demonstrate excellent foundational consulting skills including analytical knowhow, written & verbal communication & team participation
• Deliver high quality business and software solutions and services to clients, ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration / customisations
• Create high quality and sustainable client solutions and project documentation, including support for testing activities
• Deliver all consultancy and configuration work according to project methodology, ensuring that software applications are implemented on time and on budget
• Contribute to activities as required, including building demo and proof of concept solutions for client presentations
• Work on the creation of Dynamics 365 solutions and industry templates
• Meet and exceed customer expectations of business knowledge, skills and behaviour
• Identify business / project / support risks and mitigate or communicate as necessary
• Communicate progress updates to relevant parties both formally and informally
• Support practice development activities such as defining and configuring industry-specific solutions
• Support people management, people development and career progression, feedback and performance assessment where required
• Ensure timely completion of internal processes and mandatory training
• Work on own initiative and with minimal support when needed
• Carry out additional duties as may occur from time to time as instructed and agreed by the management team
• Always represent our client\'s Microsoft Business Solutions team in a professional and positive manner
• Have awareness of product roadmap and the content of future releases of D365 for Finance and Operations (D365FO)
• Demonstrate awareness around upselling and company capabilities
• The employee is required to follow our client\'s Information Security Policies (ISP and ISMP) at all times

Microsoft Business Solutions Overview

At our client, your long-term future is every bit as important to them as it is to you. Their aim is to give you experiences that will stay with you for a lifetime. Whether it\'s great training and development, mobility opportunities or corporate responsibility volunteering activities, you\'ll gain a wealth of experiences to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution and inspires you to act as a role model, always focused on doing the right thing for each other, their clients and their communities.

This sets out all the different ways you\'ll be rewarded by our client. They offer honest conversations about your career and a range of other benefits; they have created an environment that can bring out the best in you.

#Bethechange and #makethechange. Join our client\'s talented, successful team and make the leap into the future.

For this exciting opportunity they have put together a package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support your career growth, private insurance and medical insurance for you and your family.

Relocation support is provided for you and your family, with an onboarding team to assist during the process.

Key Skills

Animal Care, Arabic Speaking, GP, Information Technology, Drafting, Brew

Employment Type

Full Time

Experience

years

Vacancy

1