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A leading cloud-based technology firm is seeking a Principal Technical Consultant in Brazil to deliver large-scale ServiceNow implementations. Responsibilities include leading configurations, driving AI integration into workflows, and mentoring junior staff. The ideal candidate has at least fifteen years of consulting experience and deep expertise in ServiceNow modules, with strong communication skills required for client engagement.
Company Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Job Description:
We are seeking a highly experienced Principal Technical Consultant in ServiceNow with a proven track record of delivering large scale enterprise implementations across Technology Workflows such as ITSM, ITOM, ITAM, SPM, Risk, SecOps and Core Business Workflows including HRSD, S2P, Workplace Service Delivery, Legal and others.
This is a senior consultative role requiring both deep technical expertise and strong client-facing skills. The ideal candidate acts as a trusted advisor, guiding clients through strategic roadmaps, adoption strategies and process improvements, while delivering scalable, maintainable ServiceNow solutions aligned with leading practices.
Qualifications:
Key Competencies and Soft Skills:
Excellent written and verbal communication and executive presence. Ability to manage complex client relationships and influence senior stakeholders. Strong consultative and problem-solving skills. Creative, entrepreneurial and comfortable driving initiatives independently. Experience working collaboratively across global teams. Ability to travel up to fifty percent as required.
Equal Opportunity Employer:
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.