People Operations Analyst

DoorDash Brazil; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading logistics and technology company seeks a People Operations Analyst in São Paulo, Brazil. This role involves managing HR operations, onboarding, and benefits while ensuring compliance with Brazilian labor laws. Candidates should have over 3 years of relevant HR experience, strong communication skills, and a strong understanding of local regulations. The company is committed to diversity and inclusion, providing a supportive and empowering work environment. This is a key role in shaping the employee experience as the company grows.

Serviços

Comprehensive benefits

Diversity and inclusion commitment

Support for employee well-being

Qualificações

• 3+ years of hands-on experience in HR Operations in Brazil, especially in benefits and compliance.
• Strong understanding of Brazilian labor law and CLT-related processes.
• Experience managing employee benefits administration.

Responsabilidades

• Coordinate onboarding processes for new hires in Brazil.
• Manage employee benefits enrollments and issue resolutions.
• Ensure compliance with local laws and regulations.
• Plan and execute internal events and celebrations.

Conhecimentos

HR Operations experience

Understanding of Brazilian labor law

Benefits administration

English proficiency

Communication skills

Problem-solving skills

Organizational skills

Descrição da oferta de emprego

At DoorDash, people are our most important asset. As we continue to grow in Brazil, we’re building a People team that delivers an exceptional employee experience while ensuring full compliance with local regulations. The People Operations Analyst will play a critical role in this journey. You will support day‑to‑day HR operations, help establish strong local processes, and partner closely with the HR Lead, Brazil, contributing to both strategic initiatives and hands‑on execution. This role is essential to shaping a consistent, high‑quality employee experience and strengthening DoorDash’s position as an employer of choice in Brazil.

About the Role

You’ll shape the foundation of People Operations in a fast‑growing environment. You’ll own the processes that keep our Brazil team running smoothly — onboarding, benefits, compliance, SST, and office operations — while partnering closely with global People teams. You’ll report into the Brazil People Lead on our People Team.

What you’ll do

• Coordinate end‑to‑end onboarding for Brazil new hires, including first‑day logistics, welcome kits, and system setups.
• Identify process improvement opportunities, including automation and better document management practices.
• Support offboarding processes, ensuring documentation accuracy and CLT compliance.
• Partner with the People Lead to deliver engagement initiatives (e.g., office breakfasts, new‑hire intros, site all‑hands).

Benefits Administration

• Manage employee enrollments, updates, and issue resolution for health, dental, meal, and wellness programs.
• Act as the main contact for employees and vendors, tracking SLAs and satisfaction levels.

Occupational Health & Compliance (SST)

• Manage and operate activities regarding PCMSO, ASO exams, CIPA, and related SST routines required by Brazilian labor law.
• Coordinate with occupational‑health providers to schedule exams and maintain audit‑ready records.
• Partner with Workplace, Health and Safety and Legal to ensure safe working conditions and eSocial compliance.

Office Logistics & Internal Events

• Assist in planning and executing internal events and celebrations (e.g., breakfasts, happy hours, cultural programs).

We’re excited about you because…

• You have 3+ years of hands‑on experience in HR Operations in Brazil (benefits, local compliance, payroll interface, and other CLT‑related processes).
• You have a strong understanding of Brazilian labor law.
• You have experience managing benefits administration (health, dental, meal/food, wellness).
• You have strong written and verbal communication and organizational skills, and problem‑solving skills with high attention to detail and a service mindset.
• You have Advanced or fluent English (written and spoken).

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks.