Operations Manager, Fulfillment Center

Amazon Servicos de Varejo do Brasil Ltda.; Betim; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global e-commerce company in Brazil seeks an Operations Manager to oversee inbound and outbound operations at their Fulfillment Center in Betim. The role requires effective leadership of a large team, management of shipping processes, and adherence to safety standards. Candidates should have a Bachelor's degree and experience in performance management. Join a dynamic work environment focused on operational excellence and customer satisfaction.

Qualificações

• Leadership of a large team (100+ employees) in operations.
• Experience in managing shipping processes and KPIs.
• Adherence to safety standards and quality control.

Responsabilidades

• Manage end-to-end outbound operations, including picking, packing, and shipping processes.
• Lead and develop a large team of area managers and associates.
• Drive operational excellence through KPI management.
• Collaborate with cross-functional teams to improve processes.

Conhecimentos

Employee and performance management

Lean manufacturing principles

Data-driven decision making

Advanced English Skills

Formação académica

Bachelor's degree or equivalent

Descrição da oferta de emprego

Do you aspire to make a lasting and dynamic impact on the world? Are you excited about designing innovative solutions and solving tomorrow’s challenges today, ahead of the curve?

We have the opportunity for you!

We are seeking an Operations Manager to lead and oversee all inbound / outbound operations within an Amazon Fulfillment Center, ensuring efficient shipping processes and delivery of customer orders.

Our Fulfillment Centers lie at the core of Amazon’s rapidly expanding operations network : they are where we handle our highly dynamic inventory. In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out. Each team contributes to our success, and you can be a key player in driving us forward.

These Fulfillment Centers are fast-paced, high-impact, and highly rewarding environments, where adherence to policies and procedures is critical. We are looking for an inspiring and capable leader to ensure we continue delivering on our customer promise while enabling our teams to excel with a customer-obsessed mindset.

Key job responsibilities

• Manage end-to-end outbound operations, including picking, packing, and shipping processes
• Lead and develop a large team of area managers and associates (100+ employees)
• Drive operational excellence through KPI management and continuous improvement initiatives
• Ensure adherence to safety standards and quality control measures
>Optimize resource allocation and labor planning
• Meet productivity targets while maintaining quality and safety standards
• Collaborate with cross-functional teams to improve processes and resolve issues

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Employee and performance management experience
• Experience with lean manufacturing principles
• Advanced English Skills

PREFERRED QUALIFICATIONS

• Data-driven decision making skills

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