Operational Specialist

Metrobi; Betim; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A startup providing local courier services is seeking an operations specialist to monitor delivery routes and communicate with drivers. The ideal candidate must be proficient in English and have experience in logistics or customer support. This role requires working according to the Eastern US time zone. Join a dynamic team to support efficient delivery operations in Brazil, Minas Gerais, and beyond.

Qualificações

• Proficiency in English is required for communication with drivers and shippers.
• Experience in logistics, courier operations, call center, or customer support is beneficial.
• Ability to work based on the Eastern US time zone (EST).

Responsabilidades

• Monitor ongoing delivery routes.
• Communicate with delivery drivers and shippers over the phone.
• Support delivery operations via live chat.

Conhecimentos

Proficiency in English

Experience in logistics

Experience in customer support

Descrição da oferta de emprego

What is Metrobi? Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.

About the role

As an operations specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.

Requirements

• Proficiency in English
• Being able to work based on the Eastern US time zone (EST)
• Experience in logistics, courier operations, call center, customer support, or account management