Network Engineer II

InComm Payments; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading payment technology company is seeking a Network Engineer II (NOC) to maintain network excellence. This role requires expertise in TCP/IP troubleshooting, site-to-site VPN, and BGP routing. You will utilize tools like Solar Winds and manage load balancers to enhance network performance. Candidates must have at least 5 years of experience and a Bachelor's degree in Computer Science. This fully remote position offers comprehensive benefits. Join us in Brazil to make an impact in FinTech.

Serviços

Health and dental insurance

Meal and restaurant vouchers

Fixed monthly stipend for internet and mobile expenses

Annual bonuses

Qualificações

• Minimum of 5 years in Network Operations or Engineering.
• Strong emphasis on TCP/IP troubleshooting and BGP routing.
• CCNA certification required; CCNP preferred.

Responsabilidades

• Conduct advanced troubleshooting across TCP/IP networks.
• Utilize network monitoring tools to identify and solve issues.
• Manage and optimize AVI and F5 load balancers.
• Maintain and configure network hardware.

Conhecimentos

TCP/IP troubleshooting

BGP routing

Site-to-site VPN

Network monitoring tools (Solar Winds, Thousand Eyes, Pingdom, Splunk)

Ansible

Itential automation tools

Load Balancer Management

Formação académica

Bachelor's degree in Computer Science/Engineering

Ferramentas

AVI load balancers

F5 load balancers

Cisco devices

Palo Alto devices

Descrição da oferta de emprego

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

We are significantly growing our Engineering and IT teams in Brazil and are focused on finding talent for various financial technology (Fintech) engineering, database, development, and testing teams.

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. We anticipate developing future leaders for our teams in Brazil!

Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! All positions are CLT.

About This Opportunity

As a Network Engineer II (NOC) you will play a pivotal role in maintaining the operational excellence of our network. The ideal candidate will bring profound expertise in TCP/IP troubleshooting, site-to-site VPN, and BGP routing, combined with a technical skill set in managing AVI and F5 load balancers and proficiency with Cisco and Palo Alto network devices.

This position operates on the Third Shift, Saturday through Wednesday.

Candidates must be proficient with English. Position is CLT and fully remote (must reside in Brazil). Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for Internet and mobile expenses, InComm hardware/software, and annual bonuses!

Responsibilities

• Conduct advanced troubleshooting across our TCP/IP networks, with a specific focus on site-to-site VPNs and BGP routing protocols.
• Utilize network monitoring tools such as Solar Winds, Thousand Eyes, Pingdom, and Splunk to identify and solve network issues preemptively.
• Employ Itential automation tools and Ansible scripts to enhance network troubleshooting and incident response.
• Load Balancer and VPN Management: Manage and optimize AVI and F5 load balancers, ensuring efficient load distribution and network performance.
• Configure and maintain site-to-site VPN connections, ensuring secure and reliable interconnectivity between sites.
• Maintain and configure network hardware, particularly Cisco routers, switches, and Palo Alto firewalls, to support organizational network infrastructure.
• Apply comprehensive knowledge of network interconnections and interfaces to ensure robust network architecture.
• Provide swift and accurate resolution of network incidents, documenting and managing these through the ServiceNow ITSM platform.
• Lead root cause analysis and continuous improvement efforts to minimize future network issues, especially concerning VPN and BGP routing.
• Work closely with ITSM and ITIL teams within ServiceNow to align network operations with organizational processes and service management.
• Train and mentor Tier I Network Engineers, enhancing their skills in network troubleshooting, especially in VPN and BGP contexts.

Qualifications

• A minimum of 5 years in Network Operations or Engineering with a strong emphasis on TCP/IP troubleshooting, site-to-site VPN, and BGP routing.
• Bachelor’s degree in Computer Science/Engineering or an equivalent combination of education and experience.
• Proficiency with AVI and F5 load balancers, as well as Cisco and Palo Alto network devices.
• Demonstrated experience with Itential automation tools and Ansible for network scripting.
• Advanced knowledge and experience with network monitoring tools (Solar Winds, Thousand Eyes, Pingdom, Splunk).
• CCNA certification required; CCNP or other advanced networking certifications preferred.
• Strong analytical skills and a methodical approach to problem-solving.
• The successful candidate will be a problem-solver who thrives in a fast-paced environment, is highly adaptable, and possesses excellent communication skills for effective collaboration and knowledge sharing. They should be ready to tackle complex challenges head-on, with a detail-oriented approach and a commitment to continuous improvement within our dynamic NOC operations.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.