Latam Sr Service Sales Manager

Perkinelmer; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading scientific services company in São Paulo is seeking a Service Sales Manager for Latin America. This role involves accelerating the growth of the Services portfolio through effective account management and customer relationship development. The ideal candidate will have over 5 years of sales experience, be fluent in Spanish and Portuguese, and demonstrate the ability to establish long-term client connections. Strong technical knowledge and a proactive approach to sales are essential in this strategic position.

Qualificações

• 5+ years of experience in customer facing roles, ideally in sales.
• Fluent in Spanish and Portuguese, with advanced English proficiency.
• Willingness to travel for work.

Responsabilidades

• Accelerate growth of the Services portfolio in Latin America.
• Develop account plans and build long-term customer relationships.
• Drive high levels of customer experience and satisfaction.

Conhecimentos

Sales experience

Customer relationship management

Technical knowledge

Proactive collaboration

Bilingual in Spanish and Portuguese

Formação académica

Bachelor's degree in Engineering or Sciences disciplines

MBA

Descrição da oferta de emprego

Purpose

• Use information on the installed base of equipment to significantly increase the prospecting and sale of Service Contracts
• Monitor current business KPIs, implement visual management tools and SMART action plans, to ensure the execution and trend of the strategies adopted for growth
• Increase attachment to Service Contracts and Warranty Extension for new equipment
• Implement a sales approach focused on selling value of Services, being able to maximize the benefits of Contracts and Extended Warranty for customers.
• Conduct sales calls, perform customer facility walk-throughs, generate sales leads, and develop new market opportunities based on market trends
• Establish long-term customer relationships, understand their requirements and regulations, demonstrate technical knowledge, and ensure customer satisfaction.
• Sell the service product portfolio, monitor sales proposals and tenders, prepare service offerings, communicate Contract details, and manage the administrative sales process.
• Act as a marketer and salesperson during marketing activities, translating customer needs into relevant service offerings and solutions.
• Contribute to risk assessments, register information into SFDC, ensure technical reliability, safety, and cost-effective solutions, and comply with health and safety directives.
• Provide technical direction for service sales training to less-experienced staff and support management with key data and insights on markets and effective service selling tactics
• Monitor discount levels and manage concessions to ensure the profitability goal of the business

Responsibilities

• The Service Sales Manager Latin America will be responsible for accelerating the growth of the PerkinElmer Services portfolio, especially leveraging Preventive & Corrective Maintenance Contracts, Warranty Extension and Contract Renewal.
• Developing Service sales account plans to ensure growth, building long-term customer relationships, driving high levels of customer experience, ensuring expected response to specific customer needs and issues are key success factors for this role.

Basic Qualifications

• Bachelor's degree in Engineering or Sciences disciplines
• Proven solid experience in Sales, highly preferred more than 5 year in customer facing roles
• Be proactive, collaborative and pursue high performance targets
• Fluent in Spanish and Portuguese, Advanced in English
• Liaise cross functionally with leaders within the organization
• Available to travel % of timing
• MBA will be a plus