We are seeking a dynamic and experienced B2B Key Account Manager with a background in the travel industry, to join our team. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our key clients, ensuring their needs are met, and driving business growth.
About the Role - Main Responsibilities
- In Charge of Existing Clients (API Wholesale Online - API Retail Offline - WebShopping Account) within the assigned territory.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
- Acquisition of new key accounts within the assigned territory.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Prepare and present reports on account performance, sales forecasts, and market insights.
- Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
Qualifications - Position Requirements
- Strong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with clients and other stakeholders.
- Experienced with proven ability to deliver results in an autonomous working environment.
- Solid experience and commercial knowledge of the travel & hospitality industries.
- Commercially good knowledge of business for B2B, as well as new business segments and models.
- Project management skills.
- Proficiency in English and Portuguese as working languages is required. Fluency in Spanish is a plus.