Inbound Sales Representative

Sur; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A customer-focused service company in São Paulo, Brazil, is seeking an Inbound Sales Specialist to effectively manage inbound leads through phone calls and online inquiries. This role requires strong communication skills, a knack for organization, and the ability to close sales over the phone. Ideal candidates will have experience in sales, quick response habits, and the capability to handle high volumes of leads, while maintaining high standards of professionalism. Commission opportunities and a flexible remote setup are included.

Serviços

Base salary of USD $1,500–$2,000/month

On-target earnings potentially up to USD $3,500/month

Paid time off (PTO): 2 weeks

Flexible paid holidays

Qualificações

• Proven experience in inbound sales or similar role.
• Comfortable working in CRMs and VoIP communication.
• Reliable remote setup.

Responsabilidades

• Respond immediately to inbound inquiries via various channels.
• Qualify inbound leads and book inspections.
• Log all activity clearly in the CRM.
• Maintain professionalism and customer care.

Conhecimentos

C1 English fluency

Fast response habits

Confident phone communication

High organization skills

Experience in inbound sales

Ferramentas

GoHighLevel

HubSpot

Pipedrive

Descrição da oferta de emprego

As an Inbound Sales Specialist you will respond to inbound leads and phone calls, book inspections, and close control services over the phone when appropriate. Speed, persistence, and strong follow-through are essential, many leads require multiple touches to convert.

You’ll be the person who makes sure no interested customer “falls through the cracks,” while creating a great first impression of our brand.

Responsibilities:

• Respond immediately to inbound inquiries from web forms, phone calls, text, and lead channels (e.g., Google, Facebook, Yelp, website).
• Qualify inbound leads quickly and confidently (understand what the customer is calling about and what they need).
• Book inspections on the calendar and follow up relentlessly until the lead books or clearly declines.
• Make multiple touchpoints per lead (calls/texts/emails/voicemails) with strong organization and clear documentation.
• Answer inbound phone calls during business hours using provided scripts and guidelines.
• Sell our services over the phone when it’s a fit (collect payment details and close the deal).
• Log all activity clearly in the CRM: call attempts, outcomes, notes, next steps, and follow-up reminders.
• Work a secondary list of outbound opportunities (e.g., older/stale leads) during downtime to create extra booked inspections/sales.
• Maintain a high standard of professionalism, customer care, and clarity in every interaction.

Requirements

• C1 English fluency or equivalent
• Proven experience in inbound sales, appointment setting, inside sales, customer success, or a similar role.
• Extremely fast response habits (you don’t “let messages sit”).
• Confident on the phone with high-volume lead follow-up and objection handling.
• Highly organized: you can manage follow-ups across dozens of active leads without dropping the ball.
• Comfortable working in CRMs and communicating through VoIP/texting platforms.
• Coachable, emotionally intelligent, and able to stay calm and sharp under pressure.
• Reliable remote setup.

Nice to Have

• Experience with GoHighLevel (strong plus).
• Familiarity with tools like Podium, FieldRoutes, HubSpot, or Pipedrive.
• Home services experience (pest control, inspections, field services, real estate services, etc.).
• Experience closing as well as scheduling (not just setting appointments).

Benefits

• Base salary: USD $1,500–$2,000/month
• On-target earnings (OTE): USD $3,000–$3,500/month (uncapped potential)
• Commission structure will include incentives for closed sales (and may include a bonus per booked inspection).
• Paid time off (PTO): 2 weeks
• Paid holidays: aligned to a standard U.S. holiday schedule (with flexibility to swap for local holidays when planned in advance)

Only CVs in English will be considered.