Hr Analyst, Row Pxt Brazil

Amazon; Cajamar; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading global company is looking for an HR Assistant in São Paulo to provide essential support for on-site Associates. This role involves onboarding, payroll management, and engaging in communications to ensure a positive Associate experience. Candidates should have at least 6 months of HR and customer service experience, along with the ability to maintain confidentiality. This position offers an opportunity to be a key player in a dynamic environment, supporting various HR functions.

Qualificações

• 6+ months of human resources experience.
• 6+ months of customer service experience.
• Experience in confidential environments.

Responsabilidades

• Directly assist Associates and drive case resolution.
• Onboard and offboard T1-T3 associates.
• Manage daily exceptions regarding time and attendance matters.

Conhecimentos

Customer service

Confidentiality

HR practices

Formação académica

High school or equivalent

Descrição da oferta de emprego

Overview

Summary : The HR Assistant is the first point of contact for on-site Associate support in BR Operations organization.

They provide friendly and welcoming support to our Associates regarding a broad range of benefits, policy, payroll, time & attendance and other topics while maintaining an appropriate level of confidentiality.

They lead or participate in engagement and internal communications actions, support frontline leaders and engage with other supporting functions to deliver a delightful Associate experience.

Responsibilities

• Associate Support: Directly assist Associates and drive case resolution.
• Staffing: Onboarding / offboarding of T1-T3 associates.
• Support internal recruiting process.
• Time and Attendance / Payroll: Manage daily exceptions, support AAs and leaders with time and attendance matters.
• Scheduling, shift changes, VTO, bank of hours, overtime.
• Employee Lifecycle: Front-line execution of general HR services (cafeteria, shuttle, lockers, swag store, other).
• Engagement & Communication: Execute engagement and communication plans.
• HR Metrics & Analytics: Data collection and input.
• Daily maintenance of HR systems.
• Ops Standards: Execute PXT and operational standards - SPPR / SQPR, FSI, AO, Safety Touch, others.
• ER & Compliance: PXT focal point for low complex investigations.
• Supports execution of disciplinary measures.
• Talent Development up to L3: Generate insights for T1-T3 talent management and development.
• Supports L3 leaders on providing feedback and driving effective communication.
• Participates in SPPR / SQPR meetings and supports output execution.
• DEI: Support affinity groups and execution of local initiatives related to DEI.

Qualifications

BASIC QUALIFICATIONS

• 6+ months of human resources experience
• 6+ months of customer service experience
• High school or equivalent
• Experience in confidential environments

PREFERRED QUALIFICATIONS

• 1+ years of human resources experience
• 1+ years of customer service experience