Global Career Ambassadors : Drive Customer Satisfaction

Bebeeservice; Porto Alegre; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A prominent service provider is seeking a Customer Service Representative to relocate to Southeast Asia. Responsibilities include providing frontline support through live chat, phone, and email, addressing customer feedback, and updating client data. The ideal candidate will have a Bachelor's degree, over 2 years of customer service experience, and fluency in English and Portuguese. This role offers a unique opportunity to develop your career in an international setting.

Qualificações

• Over 2 years of experience in Customer Service.
• Knowledge or interest in trading is highly desirable.

Responsabilidades

• Provide frontline support via live chat, phone, and email.
• Answer queries and resolve client issues.
• Address customer feedback and complaints professionally.
• Record and update customer data.

Conhecimentos

Excellent communication skills

Problem-solving

Fluency in English

Fluency in Portuguese

Formação académica

A Bachelor's degree

Descrição da oferta de emprego

Overview

Customer Service Representative

Vantage seeks Customer Service Representatives to relocate and develop a career in Southeast Asia.

Responsibilities

We're looking for individuals with excellent communication skills who can provide frontline support via live chat, phone, and email, answer queries and resolve client issues, address customer feedback and complaints professionally, record and update customer data, and support documentation/administrative needs.

Qualifications

• A Bachelor's degree
• Over 2 years of experience in Customer Service
• Fluency in English and Portuguese

If you have exceptional communication skills, a logical and analytical approach to problem-solving, and knowledge or interest in trading is highly desirable, we'd love to hear from you!