ABOUT THE ROLE:
The Team Manager based in São Paulo plays a pivotal role in shaping and executing the local operational strategy. This position is responsible for overseeing studio setup and day-to-day management, developing and supporting high-performing teams, and ensuring operations align with global standards while meeting local Brazilian requirements.
DUTIES AND RESPONSIBILITIES:
- Provide ongoing guidance and support to team members to foster both personal and professional growth.
- Oversee team operations in compliance with company policies, handling tasks such as attendance tracking and addressing performance issues.
- Foster a collaborative work environment by encouraging open communication and facilitating regular team interactions.
- Identify and address individual and team learning needs, coordinating with relevant departments to support growth.
- Contribute to the achievement of organizational goals by supporting effective training and development initiatives.
- Ensure services are delivered consistently in line with company values, policies, procedures, and performance indicators.
REQUIREMENTS:
- Native or fluent in Portuguese (C1 level), with strong proficiency in both written and spoken communication. As well as proficiency in English (at least B2).
- A minimum of 1 year in a similar position or relevant role.
- Relevant academic qualifications in a management-related field is desirable.
- Prior experience in a related industry is a plus.
- Proficient in using productivity software (e.g., Microsoft Office or similar).
- Strong communication and interpersonal skills.
- Conflict resolution and problem‑solving abilities.
- Leadership and team development capabilities.
- Ability to thrive in a fast‑paced environment.
- Excellent time management skills.
- Willingness to work on a flexible schedule, including shifts – 6.30am – 3.30pm, 10am – 7pm 2.30pm – 11.30pm, 10.30pm – 7.30am.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Performance bonuses
- Private health insurance
- Free gym membership