Enterprise Account Executive, West

Entrepreneur First; Costa Rica; Presencial; BRL 1.592.000 - 1.858.000; Tempo integral

Resumo da oferta

A leading software company is looking for an experienced Enterprise Account Executive to develop customer relationships with major hospitality brands and Fortune 1000 companies. You will drive sales growth by engaging key executives, understanding customer needs, and delivering solution-based sales. Competitive salary range of $300,000 - $350,000 OTE with benefits including equity, medical insurance, and flexible PTO.

Serviços

Equity in the business

Medical, dental & vision insurance

Flexible PTO policy

Annual learning and development allowance

One-off WFH allowance

Qualificações

• Experience selling solutions embracing SaaS and innovative devices.
• Understanding benefits of complex, technical solutions.
• Experience in customer-specific proposals and business cases.

Responsabilidades

• Engage with executives at Fortune-class enterprises.
• Build relationships with key customer teams.
• Craft innovative approaches to adoption of PolyAI solutions.
• Provide an exceptional customer experience.

Conhecimentos

Experience selling to enterprise decision makers

Sales experience with Call Center operations

Demonstrated success meeting/exceeding sales goals

Proven results meeting annual sales targets

Ability to communicate analytical results

Ferramentas

CRM software

Descrição da oferta de emprego

Overview

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include leading brands, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

PolyAI is searching for an Enterprise Account Executive to lead and grow our customer relationships with leading hospitality brands, financial institutions, and select Fortune 1000 companies with high volume call center requirements. We want you to bring your great experiences and skills to develop new customers and build executive-level relationships, define the account strategy, deliver solution-based sales and drive sales and revenue growth.

Responsibilities

• Successfully find and engage with customer experience, operations and technology executives at Fortune-class enterprises and rapidly growing medium and large private and public companies.
• Build relationships with key customer teams in business units, operations, technology, finance, and procurement.
• Understand customer needs, present solutions, and craft innovative approaches to adoption of PolyAI solutions.
• Meet or exceed goals for new customers, bookings, and sales/revenue.
• Consistently provide accurate forecasting, customer qualification and account plans, solution requirements and sales pipeline management.
• Work with CRM and other tools to help maintain internal tracking and reporting of sales activity.
• Provide an exceptional customer experience to all prospects and customers.
• Acquire and maintain a high level of subject matter expertise and support a consultative high-value customer experience.
• Participate with PolyAI team members and leadership to provide thoughtful and insightful feedback on market conditions, product and solution performance and brand acceptance.

Qualifications

• Experience selling to enterprise decision makers that include executives, business, and technical leaders. Sales experience with Call Center operations in hospitality brands, insurance and finance and banking is preferred.
• Demonstrated success selling to enterprise-class customers in industries including but not limited to hospitality, travel, insurance, finance and banking.
• Successful results meeting/exceeding sales goals, new customer contracts, revenue expansion, new product adoption.
• Proven results that consistently meet and exceed annual sales targets and revenue quota.
• Experience selling solutions embracing SaaS, system and performance software and innovative devices. Ability to communicate analytical results a critical success factor for this role.
• Demonstrated success at developing customer-specific proposals and business cases.
• Understanding and clearly communicating the benefits of complex, technical solutions to early adopters and visionaries at executive and team levels. Ability to understand and communicate about Artificial Intelligence (AI) a plus.
• We provide a competitive salary range for this role - which is $300,000 - $350,000 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
• In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company’s long-term success.
• Participation in the company’s employee share options plan.
• 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision.
• The opportunity to contribute to the company's 401k plan.
• Flexible PTO policy + 11 designated company holidays.
• Annual learning and development allowance.
• We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join, including perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus.
• Company-funded fertility and family-forming programmes.
• Our core values guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
• Only the best — We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
• Ownership — We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
• Relentlessly improve — We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
• Bias for action — Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
• Disagree and commit — We are all working toward the same goal. If we don’t agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
• Build for people — We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation.

Equal Opportunity and Privacy

PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Note

This role does not offer visa sponsorship at this time. Do you currently require sponsorship to work in the United States?