End User Product Manager

Top Remote Talent; Teletrabalho; BRL 557.000 - 725.000; Tempo integral

Resumo da oferta

An innovative product company is seeking an experienced End User Product Manager to design features that enhance customer experiences. This fully remote position requires collaboration with cross-functional teams to ensure product success. Candidates should have over 5 years of product management experience, empathy for users, and the ability to effectively prioritize and analyze user flow. The role demands a reliable commitment to product vision and direct engagement with customer feedback.

Qualificações

• 5+ years of product management experience with roadmap deliveries.
• Experience with complex web-based products and technical problem-solving.
• Strong communication skills to convey value propositions.

Responsabilidades

• Design and deliver features that meet customer needs.
• Champion the voice of the customer in product discussions.
• Analyze metrics and KPIs to ensure product success.

Conhecimentos

Product roadmap delivery

Cross-functional collaboration

User flow analysis

Empathy for customers

Descrição da oferta de emprego

The American product company operating in the field of home improvement services is seeking an experienced End User Product Manager to join their product team!

As a Product Manager, you will be responsible for designing and delivering the end user features of their product, ensuring that they meet the needs of the customers and align with the company's overall strategy.

You will work closely with cross‑functional teams, including engineering, design, marketing, sales, and operations, to define product requirements and rollout features that maximize business value.

Responsibilities

• Bring a passion and understanding of the American home improvement customer, and represent the customer—the end user.
• Serve as the champion and voice of customers in every conversation.
• Build direct relationships with customers and immerse yourself in customer feedback.
• Work closely with other product managers, designers, and engineers to define product priorities.
• Own the product vision for end‑user‑focused features.
• Manage the roadmap for these features.
• Be lean by creating minimal viable products.
• Make tactical prioritization decisions while helping the team think long‑term.
• Build trust and decrease entropy with stakeholders and other functions by maintaining an understandable, accurate roadmap.
• Own the metrics / KPIs used to define success for your area, including utilizing data‑based decision‑making whenever possible, but also know when data cannot drive the feature decisions.
• Analyze product and feature usage.
• Use Google Analytics to understand user flow and drop‑offs throughout the customer's life cycle.
• Use the data dashboards to understand the impact of features in metrics and KPIs.
• Use the above to prioritize and inform how to improve the product.

Desired Skills and Experience

• 5+ years of product management or equivalent experience that includes:
• Experience delivering product roadmap / status updates to executive leadership.
• Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems.
• Experience working directly with frontend and backend engineers in a remote company context.
• Direct exposure to products and features used by thousands of end‑users.
• Familiarity with user‑authenticated, complex web‑based products that involve dozens of workflows and pages.
• Deep empathy for US homeowners.
• Ability to communicate value proposition to the customer through design aesthetic and user flow.

This is a 100% remote position, full‑time, with expectations of at least 40 hours per week.

Availability Monday through Friday between 8:00 am–5:00 pm US Central.