Employee Relations Advisory Manager

Bp; São Paulo; Presencial; BRL 150.000 - 200.000; Tempo integral

Resumo da oferta

A leading global energy firm in São Paulo is seeking an Employee Relations Advisory Manager. The role involves providing expert support to Line Managers regarding Employee Relations, guiding a team of ER Specialists, and ensuring compliance with employment laws. Ideal candidates will have over 5 years of related experience, a Bachelor’s in HR or Business, and proficiency in English and Spanish. The company values diversity and offers an inclusive environment with flexible working options.

Serviços

Flexible working options

Collaboration spaces

Diverse and inclusive environment

Qualificações

• More than 5 years of relevant P&C experience.
• Experience leading and coaching a team of HR specialists.
• Proficient in English and Spanish.

Responsabilidades

• Provide P&C support to Line Managers focused on ER advice and case management.
• Deliver reliable, compliant and secure P&C Employee Relations guidance.
• Coach and guide ER Specialists to enhance service quality.

Conhecimentos

Legal and regulatory environment and compliance

Stakeholder management

Analytical thinking

Resilience

Teamwork

Coaching

Customer-centric thinking

Formação académica

Bachelor's degree or equivalent in Business Administration, Human Resources, or relevant field

Ferramentas

CRM systems

MS Office

Reporting & Analytics tools

Descrição da oferta de emprego

Overview

Location

• Brazil - São Paulo
• Travel required
• Up to 10% travel should be expected with this role
• Job category
• HR
• Relocation available
• This role is not eligible for relocation
• Job type
• Professionals
• Job code
• RQ
• Experience level
• Senior

Job Summary

Entity :

People, Culture & Communications

Job Family Group : HR Group

Job Description

As all roles in our global locations require professional-level English, we kindly ask that you submit your resume in English.

Role Synopsis

The Employee Relations Advisory Manager provides people & culture (P&C) support to Line Managers, focusing on Employee Relations (ER) advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures.

This role includes leading and coaching a team of co-located Employee Relations Specialists.

The role requires a good understanding of the business and population supported, as well as foundational knowledge of country / regional specific employment laws.

Key responsibilities include delivering reliable, compliant, and secure P&C Employee Relations guidance, providing business-facing consultation and advice, using standard processes, and acting as a point of escalation for complex queries.

The role also involves coaching and guiding ER Specialists to enhance service quality and collaboration within the team.

Role Purpose

Provides P&C support to Line Managers focused on ER advice, ER case management, complex ER policy guidance, support for investigations, and broader reactive employee relations processes and procedures.

Role Reporting Relationships

• 3-7 direct reports, indirect reports tbc

Role Accountabilities

• Deliver reliable, compliant, and secure P&C Employee Relations guidance and process in support of the business.
• Provide business-facing consultation and advice to business leaders focused on ER advice, ER case management including country-specific grievances, disciplinaries, underperformance cases, complex ER case management, support for investigations, and broader reactive employee relations processes and procedures.
• Good understanding of the business and population they support.
• Develop sound understanding of country / regional specific employment laws impacting employee relations activities and policies.
• Leverage standard processes and identify efficiencies and opportunities for alignments by connecting across P&C teams.
• Responsibility to find opportunities to improve the knowledge base - either for customers or internal use.
• Act as a point of escalation for complex queries that were not resolved by the team or require further guidance and clarification.
• Coach and guide ER Specialists to enhance quality of service provision, foster productivity and collaboration within the team, provide timely feedback.

• Act as a point of escalation for complex queries that were not resolved by the team or require further guidance and clarification.

• Coach and guide ER Specialists to enhance quality of service provision, foster productivity and collaboration within the team, provide timely feedback.

Skills

• Legal and regulatory environment and compliance
• Stakeholder management
• Analytical thinking
• Resilience
• Teamwork
• Coaching
• Customer-centric thinking

Cap Framework

• Legal and regulatory environment and compliance
• Stakeholder management
• Continuous improvement
• Performance and planning
• Commercial acumen
• Creativity and innovation
• Budget management
• Customer service delivery excellence
• Workforce Planning
• Resilience
• Teamwork
• Leadership
• Customer centric thinking
• Knowledge sharing

Essential Education & Experience Requirements

• Bachelor\'s degree or equivalent in Business Administration, Human Resources, or other relevant field
• More than 5 years of relevant P&C experience
• Experience leading and coaching a team of HR specialists
• Proficient in English and Spanish
• Availability to work US Central Time business hours.

Technical

• Foundational knowledge of HR solutions and Employee Relations
• Proficient in using CRM systems
• Proficient in using MS Office
• Proficient in using Reporting & Analytics tools
• Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas
• Experienced in Employee Relations and casework
• Experience in Human Resources, proven capability and experience in delivering talent management, ER, track record of effective partnering, consider business needs and link value to business results.
• Working knowledge of relevant labor legislation and regulations

Behavioral

• Experience with organizational change and working in a matrixed organization.

Why Join Us

We support our people to learn and grow in a diverse and challenging environment.

We believe that our team is strengthened by diversity.

We are committed to providing an inclusive environment in which everyone is respected and treated fairly.

We recognize that there are many aspects of our employees\\' lives, so we offer benefits to enable your work to fit with your life.

These benefits can include flexible working options, collaboration spaces in