Corporate Travel Agent

Talent Global LLC; Teletrabalho; BRL 273.000 - 383.000; Tempo integral

Resumo da oferta

A high-end travel concierge agency is looking for an experienced Business Travel Consultant with strong expertise in Sabre. This full-time position focuses on managing VIP travel arrangements and providing high-touch support. The candidate must have at least 3 years of experience in GDS operations and be proficient in handling complex travel itineraries and disruptions. The role requires excellent English communication skills and the ability to work under pressure, with PST work hours preferred.

Serviços

Flexible work schedule

Remote work option

Competitive compensation in USD

Qualificações

• 3+ years of hands-on experience using Sabre (GDS).
• Ability to manage exchanges and handle itinerary complexities.
• Strong background in corporate and VIP travel management.

Responsabilidades

• Create and manage PNRs using Sabre Red 360.
• Coordinate complex itineraries for VIP clients.
• Communicate itinerary details professionally and accurately.

Conhecimentos

Sabre expertise

Client support

Problem-solving

Attention to detail

Time management

Ferramentas

Salesforce

Descrição da oferta de emprego

Business Travel Consultant – Sabre Specialist

We are hiring on a rolling basis. Please apply ASAP if interested.

Open to candidates from all LATAM countries.

Company Overview

Our client is a U.S.-based high-end travel concierge agency specializing in luxury, business, and first-class travel experiences. They support global executives, VIP travelers, and corporate clients who require fast, precise, and concierge-level travel management.

As the company grows, we are seeking an experienced Business Travel Consultant with strong Sabre expertise to join the team and support daily travel operations.

Position Overview

We are looking for a highly skilled Business Travel Consultant who is expert-level in Sabre (GDS) and experienced in managing corporate or VIP travel arrangements.

This is not a sales role — it is a travel operations and internal support position, focused on booking, reissuing, revalidating, and managing complex itineraries.

The ideal candidate must be confident, accurate, calm under pressure, and deeply familiar with Sabre functionalities.

Key Responsibilities

Sabre Operations

• Create, modify, and manage PNRs using Sabre Red 360.
• Issue, reissue, and exchange tickets (including voluntary & involuntary changes).
• Handle schedule changes, cancellations, fare differences, and endorsement procedures.
• Review and interpret fare rules (FQD / FQR) and apply correct booking codes.Perform queue management, seat assignments, SSR / OSI updates, and split PNRs.

Travel Coordination

• Research and book complete itineraries : flights, hotels, cars (using GDS or partner platforms).
• Provide high-touch support for VIP and executive clients.
• Resolve urgent travel disruptions (missed flights, overbookings, irregular operations).
• Coordinate with airlines, hotel partners, and internal teams to resolve issues promptly.

Client Support & Communication

• Communicate itinerary details clearly and professionally.
• Provide status updates and proactive solutions during travel disruptions.
• Maintain accurate records of bookings, client preferences, and travel history.

Administration & Tools

• Manage bookings through CRM or ERP tools (Salesforce experience is a plus).Create confirmations, summaries, reports, and invoice-related documentation.
• Keep internal systems updated with client and booking data.

Required Qualifications & Skills

• 3+ years of hands-on experience using Sabre (GDS) in daily operations.

Proven ability to :

• Issue / reissue tickets
• Manage exchanges
• Interpret fare rules
• Handle involuntary changes
• Manage queues and PNR corrections
• Strong background in corporate, executive, or VIP travel management.
• Experience working for airlines, TMCs, or corporate travel departments.
• Excellent written and verbal English communication.
• High attention to detail and strong problem-solving abilities.
• Ability to work under pressure and handle time-sensitive requests.

Nice to Have

• Experience with other GDS systems (Amadeus, Galileo).
• Background in luxury travel or high-touch concierge service.
• Experience supporting C-suite or international travelers.
Familiarity with Salesforce or other CRM / ERP platforms.

Work Schedule

Full-time (~40 hours per week, PST or EST hours, with PST preferred as the company is located in PST hours)

Compensation

Payment available in USD or local currency, depending on candidate preference.