Corporate Services & Studio Compliance Specialist

Pragmatic Play Ltd.; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading gaming company in São Paulo is seeking a Corporate Services & Studio Compliance Specialist to ensure compliance with policies and regulations while managing studio operations. The role involves utilizing Salesforce and SharePoint for documentation and compliance, supporting office renovations, and collaborating with global teams. Ideal candidates will have 1-3 years of admin support experience, attention to detail, and fluency in English. This position offers a competitive salary and various benefits including health insurance and opportunities for advancement.

Serviços

Competitive salary

Private health insurance

FitPass membership

Opportunities for advancement

Learning Hub for career development

Qualificações

• 1-3 years of administrative support experience is mandatory.
• Experience in the iGaming industry is a plus.

Responsabilidades

• Manage compliance with internal policies and external regulations.
• Coordinate with internal and external teams for seamless operations.
• Utilize Salesforce for equipment tracking and management.
• Leverage SharePoint for document management and compliance records.
• Prepare regulatory documentation for the Malta Gaming Authority.

Conhecimentos

Attention to detail

Fluent in English

Operational support

Compliance knowledge

Ferramentas

Salesforce

SharePoint

Descrição da oferta de emprego

Corporate Services & Studio Compliance Specialist

You are responsible for ensuring that internal processes related to corporate support and studio operations run smoothly and in full compliance with both internal policies and external regulations. You will work autonomously, taking full ownership of your scope, from managing documentation to coordinating with internal and external teams. This role demands more than just reliability; it calls for a proactive mindset, unwavering accountability, and a keen eye for detail. Your ability to anticipate needs, solve problems independently, and deliver excellence is key to the success of the team and the business.

Main Duties and Responsibilities

• Proactive and Autonomous Approach : Demonstrates a proactive, detail-oriented approach, operating independently within the designated scope, with full ownership of studio compliance and departmental operations. All actions, decisions, and projects must be carefully coordinated with and approved by the Head of Department and the global team to ensure compliance with iGaming regulations and legal standards.
• Team Collaboration and Communication : Actively facilitates effective collaboration and communication within the team, contributing to achieving common objectives and fostering a cohesive, high-performing work culture. Close collaboration with both local and global teams is essential to ensure all activities align with the company's strategic goals and compliance requirements.
• Studio Operations Compliance : Works in close collaboration with Project Managers, Studio Production, and Procurement departments to ensure compliance across all studio operations. Every task, from procurement to maintenance, must be pre-approved by the Head of Department and the global team to guarantee all processes meet the necessary regulatory standards.
• Salesforce Management : Utilizes Salesforce, a global software solution supporting multiple interconnected hubs, to ensure reliable traceability at both local and global levels. Key responsibilities include: ensuring accurate and up-to-date records, facilitating complete control over the security, legitimacy, and traceability of data at any given time; facilitating real-time stock monitoring to enhance inventory control by automatically deducting gaming equipment from related invoices and stock as it's allocated to specific studios; tracking and adding upcoming equipment orders to ensure seamless workflow and mitigate human errors in the process; generating detailed reports for audit and regulatory purposes when required, ensuring transparency and operational readiness.
• SharePoint Utilization : Leverages SharePoint as a centralized platform for document management and collaboration. Responsibilities include ensuring all technical documentation and digital archives are stored securely and easily accessible for both operational and audit purposes; organizing and maintaining the document control process, making sure all changes, updates, and new entries are accurately logged to maintain alignment with compliance requirements; coordinating the internal review process, ensuring that all documents are up to date and approved before being finalized.
• Regulatory Documentation and Notifications : Prepares timely and accurate regulatory documentation and notifications to the Malta Gaming Authority (MGA), including studio authorizations, layout changes, number of total gaming equipment, notification of starting new live operations in a new building. This process must be coordinated and approved by the Head of Department to ensure compliance with legal standards.
• Corporate Social Responsibility (CSR) Management : Independently manages the planning and execution of CSR initiatives and events, should the decision be made to pursue such campaigns in the future.
• Support for Office Renovations and Internal Events : Provides support for office renovations, company updates, and internal events, with a focus on operational efficiency, cost control, and ensuring compliance with internal standards.

About Salesforce and SharePoint

Salesforce : Salesforce is a global software platform that helps track and manage the full lifecycle of gaming equipment across multiple Studio locations. It ensures reliable traceability on both global and local scales, allowing the company to maintain full control over equipment movements, changes, and technical assessments.

SharePoint : SharePoint is used to securely manage and store technical documentation and regulatory compliance records. It ensures all documentation is centralized, well-organized, and easily accessible for internal teams and external auditors.

Requirements

• Background in operational and compliance support.
• Excellent attention to detail.
• 1-3 years (minimum) administrative support.
• Fluency in English with strong written and verbal communication skills.
• Previous experience in the iGaming industry would be a plus.

Benefits

• Competitive salary.
• Additional earnings of €500,00 NET for each successful job referral to ARRISE.
• Special referral campaign of a € ,00 NET referral bonus for Turkish speakers.
• Private health insurance from day one.
• FitPass membership for sports activities and discounts at popular brands after 3 months.
• An exceptional studio space in a modern office building in New Belgrade.
• International work environment.
• Opportunities for advancement to higher positions in online casino.
• Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips.

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