Career Revolution: Hi-Tech - Brazil

Insider One; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading technology firm in São Paulo seeks a candidate for a customer-facing role within its innovative 'Career Revolution: Hi-Tech!' program. Ideal applicants will have over 2 years of experience in B2B environments and strong account management expertise. The role involves addressing technical issues, managing partner relationships, and ensuring excellent communication in English and Portuguese. This position offers access to comprehensive training and the opportunity to grow in a diverse, innovative tech environment.

Serviços

Internal trainings covering AI fundamentals and coding

Access to learning platforms like Spotify and LinkedIn Learning

Employee stock ownership plan

Referral bonuses and community giving opportunities

Team-building activities and global retreats

Qualificações

• 2+ years in B2B environments or a consulting firm.
• Familiarity with e-commerce or CRM systems is preferred.
• Excellent written and verbal English and Portuguese skills.

Responsabilidades

• Address technical issues and partner requests.
• Manage technical relationships with partners.
• Communicate effectively and solve problems.
• Collaborate with Customer Success Managers.
• Gather insights from partners for product improvement.
• Meet SLAs with speedy response and resolution.

Conhecimentos

Customer-facing experience

Account management expertise

Excellent English communication

Excellent Portuguese communication

Tech-savvy

Descrição da oferta de emprego

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino’s, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting‑edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

🚀 Career Revolution: Hi-Tech!

Dreaming of joining a fast-growing global tech company? Insider One’s "Career Revolution: Hi-Tech!" might be your next big career move!

🧐 About Hi-tech: Are you ready to move into the tech industry? The Insider One Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology.

Through this program, we aim to onboard talents with a customer‑centric background and a passion for digital and technology, helping them adapt to and thrive in the evolving tech world. Participants will gain expertise in cutting‑edge technologies through comprehensive training, including product workshops, online courses, and coding basics.

After completing this program, you’ll have the opportunity to explore other career opportunities at Insider One.

Join us and become part of a global team shaping the future of tech.

💡 Why Insider One?

Innovation, collaboration, and endless growth opportunities await you at Insider One.

Ready to excel in the fast‑paced tech world? Let’s make it happen!

What if we told you… You’ll master our products, engage directly with top‑tier executives, and gain hands‑on experience in a customer‑facing role. From product deep dives to understanding clients, you’ll build expertise in every corner of the digital world.

You’ll gain: Deep insights into digital marketing trends and strategies.

Expertise across industries, learning how they connect with digital marketing.

Mastery of innovative SaaS products and how they solve big business challenges.

Advanced skills in account management, customer success, and building strong client partnerships.

What if we told you…You’re the one we’ve been waiting for! ✨

🎉 Don’t wait—apply now and start your Career Revolution today!

What You Will Do

• Solve It All: Address technical issues, resolve partner requests, and optimize operations on the Insider One platform.
• Be a Partner Hero: Manage technical relationships, ensuring seamless support and success for partners.
• Communicate Like a Pro: Master communication and problem‑solving to deliver top‑tier experiences.
• Collaborate & Conquer: Work with Customer Success Managers to provide smooth, impactful solutions.
• Feedback Wizard: Gather insights from partners to help improve our product.
• Deliver Excellence: Meet SLAs with speedy response times and resolution skills.

What You Will Need

• Customer‑Facing Experience: 2+ years in B2B environments or a consulting firm.
• Account Management Expertise: Knowledge in e‑commerce or CRM systems.
• Communication Pro: Excellent written and verbal English and Portuguese skills.
• Tech‑Savvy: Familiarity with Insider One tools? Big plus!

What We Offer

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility‑based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose‑driven social impact projects.
• From global retreats to team‑building activities, expect year‑round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good‑hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero‑discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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