AI Content Engineer

edrone; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A technology company specializing in AI content solutions seeks an AI Content Engineer to lead content automation in the Mexican market. This role involves generating technical documentation, developing SEO-driven blog content, and using Generative AI tools for efficient workflows. Ideal candidates must have a strong command of Spanish and familiarity with the Mexican eCommerce landscape. This is a full-time, fully remote position with competitive salary and benefits including health insurance and home office support.

Serviços

Food voucher

Transportation voucher

Home office assistance

Health & dental insurance

Fitness programs

Mental health support

Qualificações

• 2 years of experience in writing technical documents or SEO-focused blog posts.
• Experience or strong interest in Generative AI tools.
• Native Spanish speaker with excellent communication skills.
• Knowledge of business terminology and content habits in the Mexican market.

Responsabilidades

• Design and implement AI-driven content workflows.
• Develop eCommerce Automation Templates.
• Write and optimize SEO-driven blog articles.
• Build and maintain the Help Center optimized for AI Chatbots.
• Measure content performance for support ticket deflection.

Conhecimentos

Technical content writing

SEO-focused blog writing

Generative AI tools

Video tutorial creation

Descrição da oferta de emprego

Why this role matters :

As an AI Content Engineer youll play a critical role in launching edrone in one of our key strategic regions for our LATAM growth - Mexico. This role exists to help users get value fast by building a scalable AI-powered education system that deflects support accelerates activation and drives organic acquisition.

About the role :

Youll have full ownership of content automation for the Mexican market - from Help Center articles and onboarding flows to SEO-driven blog content. Your focus will be on outcomes : using AI to scale content keeping product knowledge consistently up to date and enabling users to learn and succeed faster. Youll move quickly automate what matters and prioritize impact.

Youll be reporting directly to Cristiano Mendes CCO LATAM.

What youll get :

Join one of the first people building edrone in the Mexican market - shape how we go to market and define success.

Work on a product already used by 2500 eCommerce brands across Brazil and Poland.

CLT Contract with a monthly salary of R$5.000-R$7.000.

Fully remote work with occasional visits to our office in Sao Jose Dos Campos (SJC) Brazil.

Benefits: food voucher transportation voucher and home office assistance; TotalPass (for you and your family); health & dental insurance; English classes covered by edrone full SESC credential life insurance and Telavita for mental health support.

What youll be doing :

• AI-Driven Content Generation & Maintenance: design and implement workflows using Generative AI to rapidly draft localize and update vast amounts of technical documentation and Help Center articles based on feature updates.
• Template Engineering: develop and maintain a library of eCommerce Automation Templates ensuring their creation process is semi-automated and scalable across different use cases.
• SEO Strategy and Organic Acquisition: identify high-intent low-competition keywords in the Mexican e-commerce niche and use AI tools for efficient topic clustering and content mapping. Write and publish strategic blog articles optimizing AI-generated drafts for native quality and driving organic traffic.
• Support Deflection & Chatbot Integration: build and maintain the Help Center (Knowledge Base) focusing on optimizing content for use by AI Chatbots (e.g. training a bot on the knowledge base to handle first-line support queries).
• Content Performance Analysis: use analytics to measure the contents direct impact on support ticket deflection and PQL generation iterating based on data.

Who you are :

• 2 years of experience writing technical content documentation or SEO-focused B2B blog posts.
• Proven experience or strong interest in using Generative AI tools (e.g. using prompts for drafting localization or summarization) to accelerate content production workflows.
• Native Spanish speaker with excellent written and verbal communication skills necessary for producing high-quality market-appropriate educational materials.
• Previous experience or strong understanding of the business terminology and content consumption habits within the Mexican market (Mexico).
• Proven ability to create engaging video tutorials (Loom or similar).

What success looks like in first 3 months :

• Organic Traffic: Increase in the volume of organic visitors to the blog / website.
• Support Deflection Rate: % of users who find the answer in the Help Center / AI Chatbot before submitting a ticket.
• Content Velocity: Volume of new or updated content published per month.

What the recruitment process looks like

1. An Initial Online Interview with Milena Micor - People and Culture Partner - where well get to know you better.
2. An Online Interview with Cristiano Mendes - CCO LATAM focused on your skills and experience.
3. A Final Interview with the Leadership Team focused on mutual fit vision and long-term collaboration.

Decision regarding offer and welcome onboard!

Regardless of the outcome at any stage you will always receive feedback from us.

Key Skills

Compliance Management, Information Management, Proofreading, Social Intelligence, Content Quality, Factual Information, Video Packages, Conduct Interviews, Records Management, Creative Content, Editorials, News Stories, Newsgathering, Content Reviews.

Employment Type : Full Time

Experience : years

Vacancy : 1