Account Manager, Amazon

Amazon.Com; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading e-commerce platform is seeking an Account Manager based in Sao Paulo, Brazil. This role focuses on promoting Fulfillment by Amazon (FBA) and enhancing the seller experience through education and strategic problem-solving. Responsibilities include managing merchant relationships, optimizing product offerings, and leveraging industry trends to drive growth. Ideal candidates will have experience in prospecting and cold-calling, with strong CRM tool proficiency. Join a dynamic team and make a tangible impact in the Brazil Marketplace.

Qualificações

• Proven experience in prospecting and qualifying companies.
• Demonstrated effectiveness in cold-calling potential clients.
• Strong relationship-building skills to enhance sellers' experiences.

Responsabilidades

• Effectively manage a pipeline of merchants to meet/exceed targets.
• Educate merchants about Amazon's delivery and customer experience.
• Recommend delivery solutions to enhance customer satisfaction.
• Guide sellers on key inputs like pricing and catalog quality.
• Analyze trends and competitive pricing to tailor advice.
• Report on development results for your merchants.
• Ensure optimal time prioritization in a KPI-driven environment.
• Utilize data-driven approaches to solve problems.
• Drive measurable growth for the Brazil Marketplace.

Conhecimentos

Prospecting

Cold-calling

Relationship-building

Strategic problem-solving

Data-driven decision-making

Ferramentas

Salesforce

CRM tools

Descrição da oferta de emprego

Overview

DESCRIPTION

Amazon team is looking for Account Managers to join its team based in Sao Paulo, Brazil.

A key focus of your role will be promoting and driving adoption of Fulfillment by Amazon (FBA) to enhance the customer experience.

Additionally, you will educate sellers on the benefits of Sponsored Ads and support their adoption of Amazon's Ads solutions, unlocking new avenues for growth.

Utilizing your understanding of industry trends and seller pain points, you will map new business opportunities, such as selection gaps in specific subcategories, and connect this valuable information to inform our overall sales strategy.

Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools.

This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers.

If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.

Key job responsibilities

• Effectively prioritize and manage a pipeline of merchants to consistently meet / exceed quarterly targets.
• Work closely with merchants, educating them about Amazon's high standards of Delivery and Customer Experience.
• Recommend the most suitable shipping solutions to enhance the seller and customer experience.
• Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
• Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
• Track and report development results, analysis, interpret reports and information for your portfolio of merchants.
• Prioritize your time optimally to achieve your targets in a KPI-driven environment.
• Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
• Drive measurable results that contribute to the sustained growth of the Brazil Marketplace

BASIC QUALIFICATIONS

• Experience prospecting, qualifying, and cold-calling companies

PREFERRED QUALIFICATIONS

• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools

Job details

• BRA, SP, Sao Paulo
• Strategic Account Services
• Sales, Advertising, & Account Management