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Front Desk Associate (After Sales) - UAE National (Kavak, Dubai)
Kavak GCC
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Barista: Café Operations & Guest Experience
Azadea Group
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Barista
Job summary
A leading hospitality company in the UAE is seeking individuals for F&B operations with essential responsibilities including daily operational duties, customer satisfaction, and product ordering. Candidates should have a high school degree and a minimum of 1-2 years experience in a similar role. The ideal profile demands fluency in English and strong teamwork skills, ensuring a positive experience for customers. Join us at our location in YAS Mall, Abu Dhabi.
Qualifications
- Minimum 1-2 years of experience in F&B operations or Café in a similar role.
- Knowledge of different speciality drink items preparation is a plus.
Responsibilities
- Perform duties related to daily operations as per the standards set by the brand.
- Ensure orderliness and smooth operation, reporting discrepancies to the manager.
- Respond to customer inquiries and guarantee guest satisfaction.
Skills
Education
- Perform duties related to daily operations as per the standards set by the brand, related to product order requisition, setting up the products and equipment needed for service and performing opening and closing duties
- Ensure orderliness, tidiness and smooth operation, report to manager any discrepancies detected with respects to procedures, quality or standards
- Respond to customer inquiries, complaints and incidents in a positive manner and guarantee guest satisfaction through a high quality service
- Place orders for needed items by liaising directly or indirectly with the supplier depending on the products and as per the set guidelines
- Complete on weekly basis the inventory of the bar ustensils including wastage/breakage record and report it to the manager
- High School Degree
- Minimum 1 - 2 years of experience in F&B operations / Café in a similar role
- Knowledge of different speciality drink items preparation is a plus
- Fluency in English
- Commercial Understanding: level 2
- Communication Skills: level 2
- Customer Focus: level 2
- Driving and Achieving results: level 1
- Initiative: level 2
- Teamwork: level 2
United Arab Emirates-UAE, Abu Dhabi, YAS Mall
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.