A long-established and trusted global brokerage firm is seeking a strategic and hands-on Trading Operations Managerto oversee all trading-related operations within a dynamic Forex and CFD environment.With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.
Location: Hybrid – Dubai, UAE
Responsibilities:
As a Trading Operations Manager, this role requires a deep understanding of trading platforms, market mechanics, and client servicing. You’ll play a key role in optimizing processes, ensuring risk and regulatory alignment, and supporting business growth across regions.
Operational Oversight
- Oversee daily trading platform operations (e.g., MT4/MT5), ensuring uptime, performance, and accuracy.
- Coordinate with IT, risk, and support teams to maintain operational integrity and promptly resolve platform issues.
- Monitorkey trading metrics such as execution quality, latency, slippage, and system stability.
Platform & Product Management
- Collaborate with liquidity providers, platform vendors, and internal tech teams to enhance product offerings and trading tools.
- Support the onboarding of new instruments and platform features.
- Execute the operational side of trading campaigns, new launches, and localized product updates.
Risk & Compliance
- Ensure all processes align with regulatory, legal, and internal compliance standards.
- Implement controls to manage operational risks around order routing, execution, and pricing.
- Serve as the operational lead for audits, inspections, and compliance-related matters.
Data & Performance Insights
- Analyze trading data to identify inefficiencies and optimize processes.
- Collaborate with analytics, retention, and marketing teams to generate insights for trading behavior and campaign impact.
Team & Cross-Functional Collaboration
- Lead and mentor a small team of trading operations staff, fostering a high-performance, client-centric culture.
- Work closely with departments such as Sales, Marketing, Customer Support, Risk, and IT to ensure smooth delivery of trading services.
Requirements:
Must-Have
- 4–6 years of experience in trading operations, middle office, or platform management within the FX/CFD industry.
- Solid understanding of MT4/MT5 platforms and experience with copy trading systems or similar tools.
- Strong knowledge of the trade lifecycle, execution workflows, and post-trade operations.
- Analytical mindset with comfort interpreting trading performance and user behavior data.
- Experience working in a global or multi-regional team environment.
Nice-to-Have
- Previous leadership or mentoring experience.
- Familiarity with CRMs, risk systems, and ticketing tools (e.g., JIRA, Zendesk).
Education & Certifications
- Bachelor’s degree in Finance, Economics, Business, or a related discipline.
- Professional certifications such as IMC, CFA, or ACI are a plus.
- Fluent in English; additional language skills are an advantage.
What’s in it for you?
Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.