Junior Account Manager jobs in United Arab Emirates

ADIB - Abu Dhabi Islamic Bank Abu Dhabi, United Arab Emirates

Job Description

Role: Business Development Manager

Location: Abu Dhabi

Role Purpose:

Identifying and pursuing new business opportunities, promoting Islamic banking products, and driving revenue growth. The goal is to enhance product penetration and support ADIB's strategic cross-sell initiatives.

Key Accountabilities of the role:

• Work closely with Wholesale Banking Group and other stakeholders on new and existing corporate clients in portfolio under management and scope business potential.
• Proactively arrange and conduct business meetings with prospective clients to promote ADIB's Retail products and services.
• Conduct comprehensive market research to identify new business opportunities, customer needs, and market trends.
• Track and manage the entire contract and agreement process, ensuring timely conversion and fulfilment of client expectations.
• Maintain detailed records of sales, revenue, and other key performance indicators to monitor progress and inform strategic decisions.
• Continuously promote ADIB's products and services, addressing potential client objections and concerns.

Results Required:

• Provide market intelligence on key competitors to ensure competitive propositions and packages.
• Collaborate with internal teams to create tailored propositions that meet client needs while adhering to Islamic banking principles.
• Increase key product penetration within assigned portfolio and channel leads to tagged teams through Lead Management.
• Provide employees of corporates in the portfolio with superior service and swift lead conversion (within TAT) in coordination with Customer Excellence team.
• Address and resolve client complaints to maintain satisfaction and loyalty.
• Propose campaigns and identify opportunities to increase product penetration, along with policy enhancements relevant to the portfolio/employer.
• Develop and maintain strong relationships with clients for long-term partnerships aligned with the bank's objectives.

Specialist Skills / Technical Knowledge Required:

• 3-5 years of experience as a Business Development Manager or similar role, preferably in banking.
• Experience in customer support and relationship management.
• Proficiency in English; Arabic skills are an advantage.
• Understanding of market dynamics, especially within Islamic banking.
• Strong rapport-building skills with clients and stakeholders.
• Excellent time management and multi-project handling skills.
• Exceptional communication and negotiation skills.
• Leadership abilities with a track record of driving business growth.
• Strong problem-solving skills and decision-making under pressure.
• Proficiency in MS Office and data analysis tools.
• Bachelor’s degree in business administration or related field; master’s or certifications in Islamic finance are a plus.

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