Data Entry ofertas em Grã-Bretanha

We are seeking a detail-oriented and customer-focused Hotel Reservation Agent with a background in accounting to join our team. The ideal candidate will handle room bookings efficiently while supporting basic accounting functions, ensuring accuracy in reservations, billing, and reporting.

Key Responsibilities :

Reservation Duties :

• Handle all incoming calls and emails related to hotel room bookings and inquiries.
• Provide guests with accurate information on room availability, pricing, and services.
• Input and update reservation details in the system accurately.
• Coordinate with the front office and housekeeping to ensure a smooth guest experience.
• Process modifications and cancellations as per hotel policy.

Accounting Duties :

• Assist with preparing and reconciling daily reports for room bookings and payments.
• Handle guest billing, ensuring charges are correctly posted and accounted for.
• Support the accounting department with data entry, invoice tracking, and filing.
• Coordinate with finance to ensure correct handling of corporate and agency bookings.
• Monitor payment collections and follow up on outstanding balances if required.