Customer Service Associate jobs in United States

At Caparol, we are committed to excellence and innovation in the paints, coatings, and flooring solutions industry.

We are looking for a passionate and results-driven Sales Executive to join our dynamic team in Dubai. This is a unique opportunity to play a key role in driving our growth across the UAE, with a special focus on epoxy flooring solutions for the Project channel.

If you thrive in a fast-paced environment, have a strong network in the construction sector, and are motivated by achieving and exceeding targets, this role is for you.

Key Responsibilities:

• Develop and execute short- and long-term sales strategies in line with Caparol’s vision and growth objectives.
• Identify and pursue new business opportunities with Consultants, Developers, and Civil Contractors.
• Promote and sell paint, coating, and epoxy flooring solutions to clients in the Dubai market.
• Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction through excellent service and follow-up.
• Collaborate with internal teams (Finance, Supply Chain, Marketing) to ensure smooth onboarding, timely deliveries, and effective credit management.
• Monitor client orders, follow up on invoices, and ensure timely payment collection.
• Provide regular sales reports and market feedback to management, including recommendations for product enhancements and new product development.
• Actively participate in promotional activities, exhibitions, and networking events to strengthen Caparol’s market presence.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of proven sales experience in paints, coatings, flooring solutions, or related building materials in the UAE.
• Strong market knowledge with an established network among target customers in the construction and flooring sectors.
• Excellent communication, negotiation, and presentation skills
• Proactive, hardworking, and result-oriented, with the ability to work under deadlines.
• Computer literacy and proficiency in MS Office; knowledge of CRM systems is a plus.
• Valid UAE driving license.
• Fluency in English; knowledge of Arabic or other local languages is an advantage.

Why Join Caparol?

At Caparol, you will be part of a supportive and innovative work culture that values your expertise and encourages growth. You will collaborate with talented professionals across multiple departments and contribute to delivering premium products that shape the landscapes of the UAE and the wider MEA region.